Daniel Frye

Was very pleased with service department. I needed a part,they immediately ordered after letting me know the cost.Called when part came in and set an appointment. Part was put on and I was o I needed a part,they immediately ordered after letting me know the cost.Called when part came in and set an appointment. Part was put on and I was out the door in 20 minutes. Daniel, Jeremy, and Michael,keep you informed and are very professional. Highly satisfied and recommend! More

by kathleenblakeley Verified Customer Verified Customer

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Great experience from start to finish. Highly recommend Westown Ford for purchase of a vehicle and their service department. Highly recommend Westown Ford for purchase of a vehicle and their service department. More

by kathleenblakeley Verified Customer Verified Customer

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Friendly and courteous staff Vickie is one of my many favorites at Westown Ford in Jacksonville IL. favorites at Westown Ford in Jacksonville IL. More

by Seedtick Verified Customer Verified Customer

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The service and personal are all nice and easy to talk to. Explain down to the last detail .. have had a lot of work done there. to. Explain down to the last detail .. have had a lot of work done there. More

by Ashbow74 Verified Customer Verified Customer

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Good experience. Polite and professional. They know what they are doing Very helpful with all issues Polite and professional. They know what they are doing Very helpful with all issues More

by dsp2000 Verified Customer Verified Customer

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Everyone was friendly and helpful. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. More

by coatsbev Verified Customer Verified Customer

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Awesome we love everyone there! Nick runs a tight ship. We love Pete and all the guys! Nick runs a tight ship. We love Pete and all the guys! More

by ggreek10 Verified Customer Verified Customer

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The best in the area Everyone very caring and explain things throughly They are through things throughly They are through More

by bruce.laurie50 Verified Customer Verified Customer

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The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem staff. Service department is very will trained to look for anything that could be a problem More

by Slwaters1162 Verified Customer Verified Customer

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Not happy that I can't make an appt ahead of time for service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not have 1 or 2 days a week set aside for people wanting to schedule appts? More

by proberts477 Verified Customer Verified Customer

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