They seem to always go above and beyond whenever I have
service appointments, I would highly recommend them.
service appointments, I would highly recommend them.
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by Melinda Johnson
Service Price Transparency
Jul 04, 2026 -
Old Orchard Nissan responded
'Thank you for your kind words! We strive to exceed our customers' expectations and we're delighted to hear that we've been successful. Thank you for your recommendation!'
On the 9th of May 2026, I had my 2019 Nissan Rouge
serviced at Nissan's dealership, Old Orchard Nissan. Daniel, service technician, checked my vehicle in. During my visit, he kept me informed at all t
serviced at Nissan's dealership, Old Orchard Nissan. Daniel, service technician, checked my vehicle in. During my visit, he kept me informed at all times during my stay. He let me know how my vehicle inspection was going. Not only did he provide a warm atmosphere but was very professional and friendly the whole time. Kudos to Daniel and the rest of the staff at Old Orchard Nissan.
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by Samual
Service Price Transparency
Jul 02, 2026 -
Old Orchard Nissan responded
Thank you for taking the time to leave such an amazing review! We are so proud to have Daniel as part of our team at Old Orchard Nissan. Providing exceptional service and creating a welcoming atmosphere for our customers is what we strive for. We will make sure to pass along your kind words to Daniel and the rest of our staff. See you at your next service visit!
The visit went well.
I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in
I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in line and I didn't expect to be there so long. I was late for my 9:30am appointment. The quote for the bulb took forever. Great customer service. I just don't know what happened after my vehicle was brought in to be serviced on a 2017 Ford Mustang. Overall my experience was good.
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by Rick
Service Price Transparency
Jun 26, 2026 -
Old Orchard Nissan responded
Thank you for your review! We appreciate your business and apologize for any inconvenience caused by the longer wait time. Our team always strives to provide efficient and quality service, and we will make sure to address any delays in the future. We are glad to hear you had a positive experience overall.
I had a problem noise that comes from trim.
At last, the technician solved the problem and the noise cut off. Thanks
At last, the technician solved the problem and the noise cut off. Thanks
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by Alex
Service Price Transparency
Jun 22, 2026 -
Old Orchard Nissan responded
Thank you for leaving us a positive review! We are thrilled to hear that our technician was able to solve your problem and eliminate the noise from your trim. It's our goal to provide excellent service and we are glad we were able to exceed your expectations. Thank you for choosing our business!
Jun 22, 2026 -
Old Orchard Nissan responded
Thank you for your positive feedback! We are glad to hear that our technician was able to solve the noise issue for you. We strive to provide excellent service to all our customers. Thank you for choosing our business!
They made every step of the process painless, which is
the key aspect because nobody wants to have their car serviced and with that comes a lot of other headaches due to not having a car. They answered o
the key aspect because nobody wants to have their car serviced and with that comes a lot of other headaches due to not having a car. They answered or returned my calls, Tony (i think) was upfront, professional and laid out the problem i was looking at. I even noticed there is a Starbucks close so next time i need my car serviced, he experience will be even better!
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by Jenny
Service Price Transparency
Jun 18, 2026 -
Old Orchard Nissan responded
Hi there! Thank you so much for your kind words. We are happy to hear that our team made your car servicing process as painless as possible. Our goal is to provide a stress-free experience for all of our customers. We appreciate your business and hope to see you again soon!
Great service, totally awesome experience.
All my questions and concerns were addressed by Daniel, he takes time to explain the problem with my door lock and the maintenance that I need to get
All my questions and concerns were addressed by Daniel, he takes time to explain the problem with my door lock and the maintenance that I need to get done. Even when he was very busy he was with a smile and had patience. He gave me the best experience. I will schedule my appointments with him again.
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by Azy
Service Price Transparency
Jun 18, 2026 -
Old Orchard Nissan responded
Thank you so much for your kind words! We are thrilled to hear that Daniel provided you with outstanding service and addressed all of your questions and concerns. Our team strives to provide the best experience possible, and we look forward to seeing you again for your future appointments. Thank you for choosing us for your door lock maintenance needs!
Jun 18, 2026 -
Old Orchard Nissan responded
Thank you for the kind words and positive feedback! We are thrilled to hear that Daniel was able to provide you with a top-notch experience. Our team strives to deliver excellent service to all of our customers. We appreciate your loyalty and look forward to your next appointment with us.
Service completed in a timely manner and at a reasonable
price. Maintenance is always so fast here.
price. Maintenance is always so fast here.
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by Kayoa
Service Price Transparency
Jun 17, 2026 -
Old Orchard Nissan responded
We are thrilled to hear that you had a great experience with our service team! Providing efficient and affordable maintenance is our top priority. Thank you for choosing us!
Very friendly staff, Daniel was outstanding.
He text me me early in the day to let me know that my part was in. When I arrived he told me how long it would take and he was spot on. Thanks to the
He text me me early in the day to let me know that my part was in. When I arrived he told me how long it would take and he was spot on. Thanks to the whole crew on a job well done.
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by Fufu
Service Price Transparency
Jun 13, 2026 -
Old Orchard Nissan responded
Thank you for taking the time to leave us a review! We are thrilled to hear that our staff, especially Daniel, provided exceptional service. We pride ourselves on keeping our customers informed and delivering accurate timelines. We truly appreciate your business and look forward to serving you again in the future.
Scheduling the recall servicing was easy.
The service department went above and beyond, to assess my vehicle, and recommend needed attention.
The service department went above and beyond, to assess my vehicle, and recommend needed attention.
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by Cody
Service Price Transparency
Jun 12, 2026 -
Old Orchard Nissan responded
Thank you for choosing our dealership for your vehicle's recall service! We're thrilled to hear that our service department went above and beyond to ensure your vehicle is taken care of and we appreciate your feedback. We look forward to serving you again in the future!
Jun 12, 2026 -
Old Orchard Nissan responded
Thank you for your review! We are happy to hear that our service department provided you with excellent service and went above and beyond to ensure your vehicle's needs were met. We look forward to assisting you again in the future.
The service tech was very knowledgeable and professional.
He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service
He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service.
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by Jeffrey
Service Price Transparency
Jun 11, 2026 -
Old Orchard Nissan responded
Thank you for your feedback on our service tech. We apologize for the delay in finding the part needed and will work to improve our efficiency in the future. We appreciate your business and are glad to hear you were satisfied with the technician's work. #CustomerSatisfaction #ImprovementGoals #TimelyService
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8 yrs, 5 mos
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