Daniel Huffman
Daniel Huffman at Volkswagen of Duluth

Daniel Huffman | Page 27

Service Advisor

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

Contact Me
4.9
340 Reviews

•Duluth, MN❄️ •Professional boxer🥊 •My family is most important to me👨‍👩‍👦 🐶 •Need for speed🏎️

Dealership Experience

5 yrs, 6 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

4.9

340 Reviews

Write a Review

340 Reviews of Daniel Huffman

May 23, 2023

Dealership Rating
Employee Rating

Takes too long to get an appointment. Dealership cancelled previous appt, never called back after calling and leaving messages. Daniel was very helpful and listened to my concerns, althou More

by middlecoastal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 23, 2023

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention regarding the difficulties you had while scheduling your service appointment. We apologize that your attempts to reach us were unanswered when you reached out to reschedule due to the change. Getting your vehicle fixed in a timely manner is our priority and we always attempt to repair everything within one visit, however some parts are not able to be stocked at all times making it necessary to order them once the issue is found. Your feedback helps us identify areas where we can improve and we truly appreciate you bringing your vehicle to us for it's service needs.

May 18, 2023

Dealership Rating
Employee Rating

It was fine. It was fine. It was fine. It was fine. It was fine. More

by halljed
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elle Gillen

May 27, 2023

Volkswagen of Duluth responded

Fine indeed! Thank you for taking the time to review your visit and we appreciate your support.

May 17, 2023

Dealership Rating
Employee Rating

Thorough, professional, took the time to understand what we were looking for and made the deal simple. Liked the quality of the vehicle and the service so much we bought a second vehicle the following year More

by david.e.mahagnoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola, Tyler Morphew , Andy Pegelow

May 18, 2023

Volkswagen of Duluth responded

Thank you very much for this great review as well as your continued support of our sales and service teams!

May 17, 2023

Dealership Rating
Employee Rating

Had great service and thoroughly explained diagnosis and fixed the problem correctly in a timely manner More

by lewissean513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2023

Volkswagen of Duluth responded

Thank you for reviewing our service department and it's great to know that our team explained everything to you in a thorough manner and provided excellent service while you were having your vehicle serviced.

May 16, 2023

Dealership Rating
Employee Rating

They charged me for an air filter they didn’t put in my car. They also charged me 89$ to clean my rotor out and there was still a rock in it when I left. $238 for an oil change, tire rotation and the air f More

by amberschn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2023

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention as it is important to us that every customer receives what they expect when visiting. Your information was not found in our database to reach out to so please give our Service Manager, Rob Hakala a call so we can assist you with a resolution. He can be reached at 218-322-1099. Thank you again for your feedback.

May 16, 2023

Dealership Rating
Employee Rating

He is personable and customer satisfaction focused. He answers questions professionally and is courteous at all times. More

by peterly72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elle Gillen

May 16, 2023

Volkswagen of Duluth responded

Thank you for this great review and we appreciate your visit to our Volkswagen Service Department.

May 15, 2023

Dealership Rating
Employee Rating

A little pricey but real good service I will always come back fir my ve needs More

by jpete34938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Volkswagen of Duluth responded

We truly appreciate your loyalty and continued support of our service department at VW of Duluth. Thank you for the great review.

May 15, 2023

Dealership Rating
Employee Rating

Very friendly staff in the service dept. Services are well explained and nothing seems "pushed" on you. Vehicle inspection is through. No complaints at all! More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Volkswagen of Duluth responded

It's great to know that you enjoyed your experience at VW of Duluth while having your Volkswagen serviced. We look forward to assisting you in the future.

May 15, 2023

Dealership Rating
Employee Rating

Very helpful - the team got me in and out promptly. They had all my service records which was very helpful in assuring we had things up to date for my car's maintenance schedule. Appreciated that the More

by edott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala

May 16, 2023

Volkswagen of Duluth responded

Thank you for using VW of Duluth for your Volkswagen maintenance needs. It's great to hear that your experience was prompt and easy.

May 10, 2023

Dealership Rating
Employee Rating

Serena and Curt got me into a fantastic new car! Even though I live in the cities, I go to Duluth to buy my VWs and for my services. More

by Ray Hayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola , Curt Jensen, Serina Sprecco

May 16, 2023

Volkswagen of Duluth responded

We appreciate your loyalty for all of your Volkswagen sales and service needs. Thank you for making the trip from the cities to visit our team at VW of Duluth.

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