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Daniel Lorenzana
Refer Me
Daniel Lorenzana
Service Manager
Santa Monica Buick GMC
1717 Santa Monica Blvd
Santa Monica, CA 90404
3 Reviews
3 Reviews of Daniel Lorenzana
March 01, 2024
Hands down, the best customer service I have ever experienced at a dealer. The service writer was great, and kept me updated on the status of my car. The concierge was a delight to deal with too. I h experienced at a dealer. The service writer was great, and kept me updated on the status of my car. The concierge was a delight to deal with too. I had to leave my car with them, but they were so kind to offer complimentary Alto ride both from and back to the dealership. I will definitely bring my car back for service in the future! More
by delano_howard
Helpful 
January 26, 2024
Purchased a few cars from a Santa Monica Buick GMC in the last few years and always had my service there. Very satisfied with the sales and services department great people to work with last few years and always had my service there. Very satisfied with the sales and services department great people to work with More
by Ara
Other Employees Tagged: Adiss Stepanian, Justin Campagnola, Colin Schellenberg, MOHAMMAD ALAM, Tony Plett
July 14, 2023
I bought my car on Dec 17, 2021 brand new a 2022 and I still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for a car I can not drive two managers later and they fired the 2nd one too. I can't start over again with a new manager. I'm exhausted frustrated and this has ruined my life. I have lost money cause I can't drive the vehicle for work and my life is going to xxxx and this dealership has done nothing to help me in the year and 7 months I have had the vehicle. It's a nightmare that won't end. Do not deal with this company they are horrible and are now on their 3 rd manager. All idiots and scammers from start to finish. Hiring a attorney to File a law suite and complaint with State Attorney tomorrow. I'm done dealing with this. The stress is unreal. Don’t fall for their phony replies you will never hear from them after they screw you over More
by Melissa Lombardo
Other Employees Tagged: Adiss Stepanian, Justin Campagnola, Colin Schellenberg, MOHAMMAD ALAM, Jamar Daniels, Uvon Hunter , Araceli Hurtado, Shahar Klein
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