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Daniel Lugo

Overview Reviews (139)

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Daniel Lugo

Daniel Lugo | Page 13

F&I Manager

Heritage Toyota Harrisburg

6060 Allentown Boulevard
Harrisburg, PA 17112

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4.9

139 Reviews

Overview Reviews (139)

Dealership Experience

5 yrs, 4 mos

4.9

139 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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139 Reviews of Daniel Lugo

February 20, 2024

Dealership Rating

Employee Rating

Friendly staff, always willing to help out. Muhammad did a wonderful job finding us vehicles that we were interested in. Muhammad did a wonderful job finding us vehicles that we were interested in. More

by Kersch

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Muhammad Khan, Muhammad Khan (Shan)

Feb 24, 2024 -

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Safe travels!

February 17, 2024

Dealership Rating

Employee Rating

Pinkney King was very helpful. My only problem with my buying experience here, was that the same questions were ask numerous times, which made the process longer then it needed t My only problem with my buying experience here, was that the same questions were ask numerous times, which made the process longer then it needed to be. More

by djd6048

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pinkney King, Jr.

Feb 23, 2024 -

Heritage Toyota Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2024

Dealership Rating

Employee Rating

Me and my wife had a wonderful experience with Shannon and Dan. They explained everything we needed to know about our new car. and Dan. They explained everything we needed to know about our new car. More

by Kmorrone56

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shanen Long

Feb 16, 2024 -

Heritage Toyota Harrisburg responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2024

Dealership Rating

Employee Rating

Clean, Friendly Staff, Nicely kept cars and cool coffee machine! Bought my first car here, don’t regret it! machine! Bought my first car here, don’t regret it! More

by Chrysler26

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Alvarado

Feb 09, 2024 -

Heritage Toyota Harrisburg responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Dealership Rating

Employee Rating

Diego made the buying experience very enjoyable and fun! He was up front and honest through the process. He was up front and honest through the process. More

by CooperS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Diego Alvarado, Elliot the tech who got the car ready to take home did an awesome job!!! Thank you all!!

Feb 02, 2024 -

Heritage Toyota Harrisburg responded

Hi Coopers, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2024

Dealership Rating

Employee Rating

Diego made this process beyond easy! He has an amazing attitude and was professional and fun to work with! He wanted to make sure every detail was covered even after staying late to fini He has an amazing attitude and was professional and fun to work with! He wanted to make sure every detail was covered even after staying late to finish the deal. He has an infectious energy and Heritage is luckily to have him on their team! More

by Llama23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Diego Alvarado, The service tech who cleaned the car and got it ready -5 stars! Sorry I didn’t catch his name

Jan 28, 2024 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2024

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Employee Rating

Diego was amazingly helpful, kind, and entertaining! Our purchase of our new Grand Highlander wasn’t finalized until after 10pm, but Diego kept the energy and enthusiasm the entire time and made the wh Our purchase of our new Grand Highlander wasn’t finalized until after 10pm, but Diego kept the energy and enthusiasm the entire time and made the whole process very enjoyable! More

by psu31719

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Diego Alvarado

Jan 28, 2024 -

Heritage Toyota Harrisburg responded

Hi, thanks for your praise and kind comments about our team. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 23, 2024

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Employee Rating

Everything went well. Muhammad was great work with me. We’ll be back in the future and recommend them to friends and family. Muhammad was great work with me. We’ll be back in the future and recommend them to friends and family. More

by damianloeper

Recommend Dealer

Yes

Other Employees Tagged: Muhammad Khan, Muhammad Khan (Shan)

Jan 26, 2024 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 12, 2024

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Employee Rating

Diego and Dan finance stud are amazing attributes to your dealership! Thank you for everything dealership! Thank you for everything More

by fletgo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Alvarado, Jessica Morris

Jan 15, 2024 -

Heritage Toyota Harrisburg responded

Hi Fletgo, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle.

January 08, 2024

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Employee Rating

This was a wonderful experience and Diego was absolutely amazing and we r very very happy w our new tacoma amazing and we r very very happy w our new tacoma More

by Kanelaprincess

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Blankenship, Chris White, Lauren Beckett , Diego Alvarado, Adam Guelcher, Levi Lafferty, Shanen Long

Jan 10, 2024 -

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!