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Daniel Martinez
Refer Me
117 Reviews
Dealership Experience
10 mos
Languages Spoken
English
Spanish
117 Reviews
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117 Reviews of Daniel Martinez
March 05, 2024
I do not recommend using them for recall repairs. I was scheduled a week in advance for 10am, and they even said they had the parts in stock. I got my truck there at the shop by 9:45am and taking off I was scheduled a week in advance for 10am, and they even said they had the parts in stock. I got my truck there at the shop by 9:45am and taking off work to get it situated and fixed. I asked if my truck would be done that day because I would like to not miss work as much as possible. I had a recall for an air bag replacement that takes an hour and a half tops if no issues and then the other thing was a pinion nut. I called same day after 5 hours to just get an estimate and noone returned my phone call to give me an updated status. Called after 6pm and the service department was closed with still no valid response to when it would be done. Called the following day at 8am and asked when it would be done and still never got a call back so I went up there at 10am to just retrieve my truck because no communication was happening. They decided to tell me that they have it in the air now working on it and asked me to give them an hour. I kindly obliged. I was respectful. Bobby spoke with me and tried his best to handle the situation but the tech was rude to him. Bobby handled his composure so well, and stepped away getting the service manager involved. I have to applaud Bobby for doing his job and being patient with the tech. I do not recommend this service department for minor things, they tend to tell you what you want to hear but never follow through. I was dissatisfied and disappointed. Hopefully soon they get it in order and take customers needs in thought. I missed a day and a half of work tending to this matter. More
by BETTISTYLER0408
Verified Customer
Helpful 
March 03, 2024
Yes i would recommend Patroit CDJrR of Tulsa. They do a professional taking care of my Jeep They do a professional taking care of my Jeep More
by whughes63
Other Employees Tagged: Ilidio Tavares , Ray Abbeduto
February 26, 2024
I love patriot! They make it so easy to set up appointments and get your car maintenance done in no time! They make it so easy to set up appointments and get your car maintenance done in no time! More
by thastuckface23
Other Employees Tagged: Ilidio Tavares , Ray Abbeduto
February 26, 2024
The evaluated, and repaired my vehicle in a timely manner. I appreciate it the efficiency manner. I appreciate it the efficiency More
by jaredabrown
Other Employees Tagged: Ilidio Tavares , Ray Abbeduto
February 24, 2024
Lee and Thersa in the service dept are always great! Very personable, courteous, and professional. I recommend them highly! Very personable, courteous, and professional. I recommend them highly! More
by swimmertodd
Other Employees Tagged: Austin Taylor , Austin Jeffries, Brian Becker, Zack Smith, Jake Adams
February 23, 2024
I was disappointed that this was a scheduled appointment and they didn’t have my part in when I showed up. Waited 2 months for this. They called and said the part is in but when I showed up, it suddenly was and they didn’t have my part in when I showed up. Waited 2 months for this. They called and said the part is in but when I showed up, it suddenly was gone. More
by Nobody
February 22, 2024
I called as a last minute service while I was in Tulsa. They were able to get me in within an hour and I was back on the road an hour after my appointment. Everyone was courteous a d helpful, and my vehicl They were able to get me in within an hour and I was back on the road an hour after my appointment. Everyone was courteous a d helpful, and my vehicle was serviced as requested. See you all in another 5k miles! More
by tnichols.ar
Other Employees Tagged: Ilidio Tavares , Ray Abbeduto
