Daniel Pena-Marquez | Page 9
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
555 Reviews
Write a Review555 Reviews of Daniel Pena-Marquez
February 24, 2023
Always great service and attention, my car always feels great after I take it for its service great after I take it for its service More
Other Employees Tagged: Vern Chao, Samuel De La Pena
February 24, 2023
It doesn't matter if you make an appointment they take your care in for service so late you get back your car late. The customer service there sucks! your care in for service so late you get back your car late. The customer service there sucks! More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson , Jennifer
February 22, 2023
It was a very unpleasant interaction. I called 7+ times in 2 days never got a call back or an answer. Car was supposed to be ready by noon on a Tuesday. After many unanswered calls I deci I called 7+ times in 2 days never got a call back or an answer. Car was supposed to be ready by noon on a Tuesday. After many unanswered calls I decide to get a ride to the location around 3pm, still had to wait there without much of an explanation or an expectation. More
February 12, 2023
they were prompt with information and did look into all of my concerns. they also kept me informed. of my concerns. they also kept me informed. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
February 08, 2023
Daniel is always great. Again I made an appointment and sat for 10 minutes at least in my car. What made me more annoyed was that the Asian service rep (taller one) passe Again I made an appointment and sat for 10 minutes at least in my car. What made me more annoyed was that the Asian service rep (taller one) passed me up to serve another Asian guy who drove up after me and hopped out his car to be served....do we sit in car or get out? Daniel saw me and came immediately to assist as a result. More
February 07, 2023
They were helpful and my car was ready as Peña had told me when it would be. me when it would be. More
Other Employees Tagged: Samuel De La Pena
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