Daniel Saldana | Page 2

Excellent customer service, never a bad momment I'm coming up to the end of Lease on my vehicle and I still get the same great service attention as of the start of the lease, Noah has always greeted I'm coming up to the end of Lease on my vehicle and I still get the same great service attention as of the start of the lease, Noah has always greeted us with respect and attention. Great asset. More

Report | Print

Great service. Dominic Torres was terrific and made the leasing experience much easier than prior years. Dominic was courteous and professional during the process o Dominic Torres was terrific and made the leasing experience much easier than prior years. Dominic was courteous and professional during the process of leasing a new car. More

Report | Print

Good service experience Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna b Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna bmw. More

Report | Print

Professional and effective Daniel kept in constant contact and adjusted things in service to ensure my car was ready to go at the end of the day. Even had a nice follow up co Daniel kept in constant contact and adjusted things in service to ensure my car was ready to go at the end of the day. Even had a nice follow up contact on a Saturday. Nicely done, thank you. More

Report | Print

X5 repair I was very happy with my recent service. Daniel my advisor was very helpful and prompt to diagnose my problems and fix them according. Thank you. I was very happy with my recent service. Daniel my advisor was very helpful and prompt to diagnose my problems and fix them according. Thank you. More

Report | Print

2012 750LI Daniel Saldano was very professional and helpful. My car was experiencing problems and these were corrected on time at the agreed price. I always call Daniel Saldano was very professional and helpful. My car was experiencing problems and these were corrected on time at the agreed price. I always call Daniel for help with my car. More

Report | Print

Honest and integrity service you can count on I've been a McKenna client for years and have recommended people there because the service is outstanding. It's the service department experience tha I've been a McKenna client for years and have recommended people there because the service is outstanding. It's the service department experience that makes all the difference and bring me (clients) back. Over the past few years I've had a few issues with service writers but they were addressed and they have a great crew there. Daniel is the best and he will be my go to person going forward. More

Report | Print

My Service Advisor, Daniel was excellent. I've worked with Daniel before, he and Armando are my go to team whenever I need anything checked or serviced. I would recommend them and McKenna BMW I've worked with Daniel before, he and Armando are my go to team whenever I need anything checked or serviced. I would recommend them and McKenna BMW to anyone. More

Report | Print

My 'Go To' BMW Dealership in SoCal I have been a loyal customer to McKenna for over a decade. They are always professional and spot on when it comes to service of my 2003 330ci (manual I have been a loyal customer to McKenna for over a decade. They are always professional and spot on when it comes to service of my 2003 330ci (manual transmission). With nearly 1/4 million miles, my 330ci is my daily commuter. I have two other dealers closer but I prefer McKenna for how they treat me better. My recent visit was for a oil change plus questions concerning continued upkeep of my older 2003. Daniel answered my questions and got me checked in relatively quickly. Dealership provided a courtesy Uber ride to the Norwalk Green Line Station for work. Later that morning Daniel emailed me that my 330ci was ready. Dealership provided a courtesy Uber back from the Norwalk Green Line Station to their location. I saw Daniel has busy with another customer and paid the cashier. The vehicle was washed and ready for me to head home. Cost was about the same as I would have paid at a BMW independent mechanic. Watch for the dealer's specials! It is what brings me in for periodic maintenance issues such as oil change, brakes, fluid changes and other things. It is worth it to have the professionals check the vehicle out! More

Report | Print

Another Great Visit I have an older BMW (2007 3 Series Convertible) that I did not buy at this dealership however for reasons of convenience I have brought it to McKenna I have an older BMW (2007 3 Series Convertible) that I did not buy at this dealership however for reasons of convenience I have brought it to McKenna BMW on a couple of occasions. Each time I have been received warmly in a timely and professional manner. On today's visit I was assisted by Daniel Saldana, one of their service advisors. Daniel was friendly and very helpful. I was there for an airbag recall however I also had a smaller part that had come off of the convertible roof mechanism. Even though it was a mostly cosmetic issue, I was wary of what it could cost to fix (you know how it goes with foreign vehicles). Daniel checked out the part and immediately pulled a screwdriver out of his desk and start fiddling with it. About a minute later we walk out to the car and he pops it back into place! I had tried the same but the part wouldn't stay on. Thanks to Daniel it stuck this time around! The visit went smooth and I was treated with great courtesy. Daniel set me up with a free Uber ride home and has texted me a couple of times since to keep me updated on the vehicle. On the way out I went by there snack shop for a refreshment and since I was there for a service visit it was complimentary. Really a perfect visit! Thank you Daniel and McKenna BMW. I'll be pulling the trigger soon on my next BMW and when I do I will be buying with you guys! More

Report | Print