Daniel Sanchez
Daniel Sanchez at City Limits Nissan

Daniel Sanchez

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Daniel Sanchez

June 12, 2025

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Employee Rating

Not at all happy about my last experience at City Limits. 2 plus hours for an oil change with an appointment and they hadn't even started. When I questioned my service advisor he lied and told me the oil c More

by DANIELHART_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2025

City Limits Nissan responded

Thank you so much for providing us with this information, we apologize for the miscommunication and will use this feedback as a tool to refine our processes to ensure a smoother visit going forward. I will be in touch with you shortly to see what else we can to do to turn your experience around, thanks again and I hope to talk with you soon! Thank you, Chenin Buck Owner Loyalty Manager

June 09, 2025

Dealership Rating
Employee Rating

Daniel Sanchez is always very helpful and informative. Our service request are seamless. Thank you so much. More

by GRACE.RODRIGUEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us your review, we appreciate you and are happy to hear you found the team to be supportive and knowledgeable! If you need anything at all please don't hesitate to reach out, and here's to many more happy miles! Thank you, Jason Laguna General Manager

Jun 12, 2025

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

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Employee Rating

Daniel Sanchez took such good care of us! Always kept us up in what was going on in the service bay and got us in and out in a timely manner. More

by CAKESLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to tell us about your visit, we appreciate it and are happy to hear you were well taken care of! If you need anything please reach out, and we look forward to your next visit! Thank you, Jason Laguna General Manager

May 31, 2025

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Employee Rating

I love working with Daniel any time that I have a service need on my 350Z. He knows me by name and always ensures that my Z is serviced and safe to drive. He ensures that he has the same tech service my car More

by SYLRIOS2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maynor Barrientos - Service Tech - 5 Stars as well!

May 31, 2025

City Limits Nissan responded

Thank you so much for your kind review, we are happy to hear that you consistently receive the top notch service we strive to provide our guests and will be sure to pass your comments along to the Service team! If you need anything at all, please don't hesitate to reach out. Have a great weekend and here's to many more happy miles in your 350Z! Thank you, Jason Laguna General Manager

Jun 01, 2025

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

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Great customer service! She is friendly, accommodating, and efficient. Very attentive and goes above and beyond. More

by J.RDZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Downey

Jun 02, 2025

City Limits Nissan responded

We are happy to hear the Service team took great care of you and will pass your comments along! Thank you for taking the time out of your day to tell us about your visit, and we hope to see you again soon! Thank you, Jason Laguna General Manager

Jun 04, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 29, 2025

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Employee Rating

I do not like this new Service Review format. It's another account and password that I have to keep up with...which I probably will not. Daniel Sanchez is outstanding and always performs at a 1 More

by BILLKASZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Hernandez

May 29, 2025

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and will be sure to pass your comments along to the team! Have a great weekend! Thank you, Jason Laguna General Manager

May 23, 2025

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Employee Rating

Great Service! Jay and Daniel exceed the expectations of customer service. They kept me informed on the progress of my vehicle. The cost of my services needed wa More

by ELISA.RODRIGUEZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos

May 24, 2025

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time to tell us about your recent Service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 17, 2025

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Very good experience, very nice waiting area, friendly staff. I will go again for service. Thank you very much. More

by abeeromar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Hernandez, Kendra Downey

May 17, 2025

City Limits Nissan responded

We are happy to hear you had a pleasant Service visit with us, thank you for taking the time to leave us a review and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 16, 2025

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Employee Rating

This particular dealership has always been very efficient in call back with great customer service towards my cars including my Titan truck. The services I had with my cars always have been exceptional and q More

by mona.ramos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maynor Barrientos

May 16, 2025

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and we're glad to know that the team took great care of you. Your satisfaction is our top priority and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 15, 2025

Dealership Rating
Employee Rating

Just a small problem with miscommunication . Had to threaten to leave sale before worked out. Treated food by John and FeFe. More

by robertdspear7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2025

City Limits Nissan responded

Thank you for your review and for the opportunity to earn your business, I am sorry for any miscommunication and appreciate you bringing it to our attention. We are glad to be able to welcome you to the City Limits Nissan family and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

May 18, 2025

City Limits Nissan responded

We're happy you found our staff to be supportive during your experience here at City Limits Nissan and we appreciate the opportunity to earn your business. If you're ever in need of assistance, please let us know! Thank you again and have a great weekend! Chenin Buck Owner Loyalty Manager

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