10 minutes after I picked up my car I had a malfunction
warning pop up...
warning pop up...
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by K
Verified Customer
Verified Customer
Service Price Transparency
Nov 18, 2024 -
City Limits Nissan responded
I am sorry to hear that you did not have the best visit with our Service department, if you would like to provide additional feedback please reach out to us at 512-444-1400 at your convenience. We would love the opportunity to correct any issues, and to use this information as a training tool for our team. Thank you and have a great week!
Jason Laguna
General Manager
Nov 19, 2024 -
City Limits Nissan responded
Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.
service department.
needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money.
needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money.
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by postman
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2024 -
City Limits Nissan responded
I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience.
Thank you,
Jason Laguna
General Manager
Mr Sanchez was extremely professional.
True asset to the organization. Extremely satisfied with the dealership.
True asset to the organization. Extremely satisfied with the dealership.
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by JNICOLASRUIZ
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
City Limits Nissan responded
Thank you for your kind words, and for taking the time to leave us your feedback! I will be sure to pass these comments along, and we hope to see you again soon!
Thank you,
Jason Laguna
General Manager
Daniel was very professional.
He expained what the vehicle needed and why. The work was done in a timely matter. Every thing ran smooth. Highly recommend Daniel.
He expained what the vehicle needed and why. The work was done in a timely matter. Every thing ran smooth. Highly recommend Daniel.
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by Laurie
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
City Limits Nissan responded
Thank you for your review, we appreciate you and look forward to providing you with many more happy miles!
Thank you,
Jason Laguna
General Manager
It was a very pleasant time while I waited for my car to
be serviced.
be serviced.
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by BettyRucker1949
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
City Limits Nissan responded
I am so glad to hear you had a pleasant visit with us, we appreciate you and hope to provide you with many more years of excellent service! Please reach out if you need anything at all, and have a great day!
Thank you,
Jason Laguna
General Manager
It was so nice to have my car washed.
My kid enjoyed the free snacks. I like the recommendations so I can decide what to do next according to my bugget.
My kid enjoyed the free snacks. I like the recommendations so I can decide what to do next according to my bugget.
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by oreyna102
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
City Limits Nissan responded
I am so glad to hear you enjoyed your visit, and appreciate that you took the time out of your day to tell us about it! If you have any additional questions, please don't hesitate to reach out. We're always happy to help!
Thank you,
Jason Laguna
General Manager
El servicio fue excelente desde que llegué con mi guagua.
El lugar muy limpio. El Sr. Daniel me explicó el servicio que le iban hacer a mi guagua.
El lugar muy limpio. El Sr. Daniel me explicó el servicio que le iban hacer a mi guagua.
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by CELINESF12
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
City Limits Nissan responded
Gracias por tu resena, me alegra saber que el equipo se ocupo de ti y esperamos verte pronto nuevamente.
Thank you,
Jason Laguna
General Manager
Everyone is so helpful and kind, my inspection took no
time at all and they even washed my car for me!
time at all and they even washed my car for me!
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by CCAMILLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jay Carlos
, Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott, Saul Vela
Nov 08, 2024 -
City Limits Nissan responded
Thank you so much for taking the time to leave us your review, we appreciate you and look forward to your next visit!
Thank you,
Jason Laguna
General Manager
I had a great experience at Nissan!
The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a gr
The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a great help for the months he helped me with my vehicle. He kept me in the loop the whole way, so I always felt like I knew what was actually happening with my car. Super friendly and helpful group, couldn’t recommend them enough.
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by edenlea
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jay Carlos
, Andrew "Buzz" Buzzerd, Jayden Scott, Saul Vela
Nov 08, 2024 -
City Limits Nissan responded
Thank you so much for this kind review, we so appreciate you and will be passing your comments along to the team! Would you mind editing the overall star rating from a 1? This review is showing up as a negative response and based on the content it seems to be an accident!
Thank you,
Jason Laguna
General Manager
An Extremely Excellent Experience;_Of An Acceptable 100%,
Customer Care Service. And Also Added Was A Huge Dose Of Good Hospitality!!! They Provided A Very Comfortable Seating Area, Refrigerated Free Bottled
Customer Care Service. And Also Added Was A Huge Dose Of Good Hospitality!!! They Provided A Very Comfortable Seating Area, Refrigerated Free Bottled Water, And A Very Pleasant & Appreciative Basket(s) Of Original Plus Sugar-Free Snacks. My Visit To The Nissan Dealership Was Non-Discriminating, Peaceful, And Surrounded With Smiling Faces, Of Happy People. Thank You DANIEL SANCHEZ, For Your Excellent 100% Of Continuous Hard Work. Sent: Thursday_11-07-2024, (At) 01:40:00 PM.
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by MrAlfsmith
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
City Limits Nissan responded
Thank you so much for this detailed feedback, I am so glad to hear you had a great visit with us and we look forward to providing you with many more years of excellent service! Please reach out if you need anything at all, and have a great day!
Thank you,
Jason Laguna
General Manager