Ruben Cortez
Ruben Cortez at City Limits Nissan

Ruben Cortez

Sales Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.6
54 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

54 Reviews

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54 Reviews of Ruben Cortez

June 23, 2026

Dealership Rating
Employee Rating

Great experience all the way around. Very easy to work with and have lots of stock to choose from. Friendly, nice people and Chuy is a great salesman to deal with. More

by dancar7298
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus "Chuy" Aguilar

Jun 26, 2026

City Limits Nissan responded

Hi, we are so happy to read such a great review about City Limits Nissan! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2026

Dealership Rating
Employee Rating

Very deceptive and racist dealership, I don't care about the response that they will be tempted to throw in about how they bent over backwards, trying to find a bank that would provide a loan for me becaus More

by Addagurl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 23, 2026

City Limits Nissan responded

Thank you for taking the time to provide us with a review, we are disappointed to hear that you are not satisfied with your visit and we would like to understand more about what happened. I am unable to find you in our system, so please reach out at your convenience to 512-444-1400. I can assure you that our team of diverse employees prides itself on our honesty, transparency, and kindness and hearing that you feel you were treated unfairly due to race is something we do not take lightly. We hope to hear from you soon. Thank you, Chenin Buck Owner Loyalty Manager

Jun 23, 2026

City Limits Nissan responded

Thank you for taking the time to provide us with a review, we are disappointed to hear that you are not satisfied with your visit and we would like to understand more about what happened. I am unable to find you in our system, so please reach out at your convenience to 512-444-1400. We hope to hear from you soon. Thank you, Chenin Buck Owner Loyalty Manager

June 10, 2026

Dealership Rating
Employee Rating

The experience was bar none. I felt very relaxed and not pressured at all. They even asked me if I wanted to think about it and come back, but I opted to stay and purchase the ne More

by rakel_e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomo, Justin Laney

Jun 11, 2026

City Limits Nissan responded

Rakel_e, we strive for 100% satisfaction (and hydration), and it is great to see you had such a positive experience with the team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Welcome to the City Limits Nissan family and have a great day! Thank you, Chenin Buck Owner Loyalty Manager

February 26, 2026

Dealership Rating
Employee Rating

Amazing service and departments! Jacob fit all my needs into one car and made my experience 10/10! More

by bherrera0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dylla, Mario Palomo

Mar 02, 2026

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

February 23, 2026

Dealership Rating
Employee Rating

El servicio súper bueno, la atención excelente, salimos más que complacidos con nuestro nuevo auto, estamos bien satisfechos con la compra que hicimos y todo gracias a las personas que nos atendieron y bri More

by reinercuello336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Castellanos, Miguel Vega-Centeno

Feb 27, 2026

City Limits Nissan responded

Hola, gracias por tu amable reseña. Nos complace compartir tus comentarios con el equipo de City Limits Nissan. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

December 26, 2025

Dealership Rating
Employee Rating

If you decide to do business with City limits Nissan, I highly recommend working with Mr Lee, and if Mac is the sales manager on duty come back another day. More

by mattc4g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Lee , Mac Styrk

Dec 26, 2025

City Limits Nissan responded

We are disappointed to hear you had a less than satisfactory visit and would like the opportunity to improve as a team and hopefully turn your experience around. We will review this information and contact you soon for more details. If you would like to reach out to us in the meantime, please call us at 512-444-1400 at your convenience. Thank you and have a great day. Jason Laguna General Manager

November 26, 2025

Dealership Rating
Employee Rating

Great buying experience . The guys were very attentive. They got me out in resonble mount of time More

by ldavidson10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2025

City Limits Nissan responded

We are so glad to hear the Sales team took great care of you during your visit, thank you so much for your kind review and I will be sure to pass your comments along! If you need anything at all please don't hesitate to reach out to us and we'd be more than happy to help. Have a great holiday and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

November 25, 2025

Dealership Rating
Employee Rating

extremely rude and made fun of me during the deal about the car and the pricing. do not recommend. More

by ruben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cooper Owen

Nov 25, 2025

City Limits Nissan responded

Thank you for taking the time to leave us this feedback, we take customer satisfaction very seriously and we are disappointed to hear you had anything less than exceptional service from the team. I am unable to locate a profile for you based on the information provided here, so if you would please reach out to us at your convenience at 512-444-1400 we would appreciate it very much. Thank you and we hope to hear from you soon. Jason Laguna General Manager

October 13, 2025

Dealership Rating
Employee Rating

I was lied to ! I owed $14,705 . They put I owed $22,467 ! Mad More

by Chloe3023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jacob Moreno , Mac Styrk, Miguel Vega-Centeno

Oct 13, 2025

City Limits Nissan responded

Hi Chloe, we pride ourselves on our honesty, transparency, and fairness and would be happy to go over your paperwork with you again at any time. Please call us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

October 11, 2025

Dealership Rating
Employee Rating

The entire experience was flawless and easy. Summer our sales person was friendly, attentive and knowledgeable as was the sales manager and finance team. A+ More

by johnnyz50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomo , Summer Longoria

Oct 13, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and will be sure to pass these comments along to the team! Welcome to the City Limits Nissan family and have a great week! Thank you, Jason Laguna General Manager

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