Daniel Savoia

My service wa great as always working with Alexandrea was good thank you so much good thank you so much More

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Perfect Service Experience !!! This Dealership has completely shattered my expectations from any dealership ... I really can't believe how they have perfected the Auto Maintenance e This Dealership has completely shattered my expectations from any dealership ... I really can't believe how they have perfected the Auto Maintenance experience. Because of their professional and thorough approach to car maintenance, they saved me a lot of money by identifying a problem that could have cost me quite a bit of money for the damage to my engine if left unattended ... As hard as it was to spend the money now, it would have been impossible at this point to repair major engine damage based on our current budget ... They are simply the best Dealership that I have EVER visited across the Country !!! 🌞🌞🌞 More

by GARY_LEE_LAPLANTE Verified Customer Verified Customer

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Problem Solved. My passenger side window was smashed and for a week I had to drive around with glass stuck in every crevice of my car and on my seat. Daniel Savoia a My passenger side window was smashed and for a week I had to drive around with glass stuck in every crevice of my car and on my seat. Daniel Savoia and the rest of the team at Hoffman Toyota was very helpful and provided me with exceptional service fixing my window, cleaning out all of the glass, washing my car, and making me feel comfortable while I waited. The job was done very quick and efficiently and I couldn't have been happier driving off in my restored and cleaned car! :) Thank you Daniel for your help and the delicious coffee! More

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Rocks in my shield Bought a certified Prius a few months ago. Noticed a rattle emanating from under the car. Brought it in and after a bit of sleuth work, it was determi Bought a certified Prius a few months ago. Noticed a rattle emanating from under the car. Brought it in and after a bit of sleuth work, it was determined that some stones lodged themselves under a shield. The mechanic removed the culprits and now she purrs. More

by jplcml91 Verified Customer Verified Customer

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10,000 mile check-up Service shop people were friendly and service was handled in a timely fashion. The next day Dan called to inform the cabin filter was not replaced in Service shop people were friendly and service was handled in a timely fashion. The next day Dan called to inform the cabin filter was not replaced in error. Service was performed quickly while I waited the next day. More

by eriassc Verified Customer Verified Customer

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Alternator replacement Hoffman got me in same day with a total electrical shutdown on Rt 44 and were able to repair it the next day. Service rep was good and kept me inform Hoffman got me in same day with a total electrical shutdown on Rt 44 and were able to repair it the next day. Service rep was good and kept me informed. As in any dealership there were lots of recommendations to repair other things other than what it came in for but they weren't high pressure about it and got the job done. You pay a premium to have it done at the dealer as well but they did a good job and quickly with good communications so I gave them 4 stars. More

by GranJuan Verified Customer Verified Customer

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well done on rebuilding the engine of my car! My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some s My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some sort of recall for this problem, and Dan Savoia saw to it that my car engine was rebuild within a day. I had a loaner on the day that my car was worked on. The repair was done professionally and in a timely manner. More

by JPCHEAH Verified Customer Verified Customer

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Polite and nice, but not impressed by knowledge base I've taken my car to this dealership a total of 3 times for routine maintenance. My overall impression is that the work has been done well and the adv I've taken my car to this dealership a total of 3 times for routine maintenance. My overall impression is that the work has been done well and the advisors are polite, very friendly and courteous (but not very knowledgeable). That being said, be prepared for long wait times if you decide to wait with your car. I've had experience with a total of 3 Toyota dealerships (NY, NJ) and 4 Nissan dealerships (NY, RI, CT) and here the wait times are significantly longer for comparable service. I have not been to another Toyota dealership in the CT area though, so I'm not sure how they compare locally. My one major issue, which came up especially during my last visit, is that at least the advisors I've dealt with are not very knowledgeable. I changed the tires of our Prius and wanted tires that would give me comparable fuel economy, but be a bit more durable than the tires the car originally came with (only lasted ~30k miles). I was told that I could get the ~$110 tires or the ~$140 tires. The advisor had to call the tire department when I asked to also be told the specs on the tires. She scribbled notes on the side of a pad of paper and had to call them again and again as I'd ask a question about speed rating, how many miles each model is supposed to last, etc. In the end even she couldn't figure out which of her notes went with each model tire. If I go to a generic tire place I expect to have to do homework before hand and have a specific idea which tires I want. If I go to a dealership that claims to know my make and model car I expect the advisor to be able to tell me why they recommend these particular tires and what their specs are. Overall I have no complaints about the quality of the performed work, but I suggest you go home and you do your own research before you agree to change X or Y at the suggestion of the advisor. In my experience, I haven't received a good in-depth explanation of why something should be done or why then, or why with that particular part (in the case of the tires). More

by ALEXA.TZANOVA Verified Customer Verified Customer

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Took care of my problem quickly I had an issue with my wheels and Dan took charge and took care of my problem quickly and with no inconvenience to me at all I had an issue with my wheels and Dan took charge and took care of my problem quickly and with no inconvenience to me at all More

by boutotep Verified Customer Verified Customer

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Oil change tire rotation Welcoming and efficiently processed from check in to pick up, additional service items noted and options given, shuttle service great too. Reminders Welcoming and efficiently processed from check in to pick up, additional service items noted and options given, shuttle service great too. Reminders through txt and email helped as well More

by jcandlee Verified Customer Verified Customer

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