Daniel Ybarra

Friendly, courteous and professional service. Service was quick and easy and had my truck done in no time at all. Service was quick and easy and had my truck done in no time at all. More

by TURDFURGESON1956 Verified Customer Verified Customer

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My service appointment was handled promptly and correctly. I'm very happy with Daniel and the service department! correctly. I'm very happy with Daniel and the service department! More

by randal_lum Verified Customer Verified Customer

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The customer service is not good. Everytime I go there, nobody offers you any help. The service people walk past you four or five times never saying a word. No hello, no do you need s Everytime I go there, nobody offers you any help. The service people walk past you four or five times never saying a word. No hello, no do you need some help, nothing. I always have to finally ask if there is someone working there to help. Dropped my car off at 8 am, but at 4:30 they were just taking it apart to order the part. So now I have to come back on another day but they could not tell me when? More

by PAMELAQUIRKE Verified Customer Verified Customer

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Daniel was courteous and professional and got my car back to me earlier than I expected! He’s great! to me earlier than I expected! He’s great! More

by anitalberger Verified Customer Verified Customer

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My car had a low air in tire light, Dan said bring it in, They serviced it and installed new tires and got it back the next day. They serviced it and installed new tires and got it back the next day. More

by LIMEYSUE2 Verified Customer Verified Customer

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Daniel was great! Very fast efficient the follow up by text was super easy and pick up was great Very fast efficient the follow up by text was super easy and pick up was great More

by bfogg2 Verified Customer Verified Customer

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This was my second visit. Kept my car for a routine check with no update at all from the dealership from noon until the next day. I had to call the next morning to see wh Kept my car for a routine check with no update at all from the dealership from noon until the next day. I had to call the next morning to see when I could get my car back. I also asked that they air up my tires because they were very low 2 were at 31 psi. They didn’t do that. I doubt they checked to see if there were any issues. Daniel at least was very kind. The first time I brought my car in the guy was rude and never called to let me know it was done either. He said 2 hrs and I didn’t get it back for 5+ hrs. More

by JEANINEHOME Verified Customer Verified Customer

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Fixed right the first time, Dan kept me informed throughout the repair. Car ready when promised and clean throughout the repair. Car ready when promised and clean More

by JASONHORNEMAN Verified Customer Verified Customer

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Yesterday, my Buick was at the dealership for 9 hours for the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in proper working order and was charged $1,400. On my way home, I immediately noticed that the same noise was still present, exactly as before the “repair.” When I later reviewed the invoice at home, I discovered the following discrepancies: The invoice indicates that only the spark plugs were replaced; The 10% discount coupon I provided was not reflected on the invoice; The invoice states that payment was made in cash, although I always pay by card. I contacted the dealership to report these issues and was instructed to return the following morning. This morning, I was informed that the brake pads had not been replaced because they were supposedly “in good condition,” and that only the brake rotors were resurfaced. This is highly questionable, as brake pads are typically replaced at around 60,000 miles, while my vehicle currently has 90,000 miles. Moreover, brake pad replacement was explicitly requested by me during the initial visit. I was also told that since the vehicle is under warranty, the brake pads would now be replaced. This raises an obvious question: why was this not done during the original 9-hour service visit, when the issue was clearly reported? When I asked why the 10% discount was not shown on the invoice, the manager stated that it had been applied, but that the finance department failed to document it. This raises a serious concern: how can an official invoice be issued with inaccurate or misleading information? I requested that the old brake pads be returned to me. After an additional 4 hours, I picked up the vehicle with the brake pads replaced; however, the old pads were simply thrown into a box, without any explanation. I cannot be certain that these were actually my original pads, although they appeared to be in very poor condition. My question is: who will compensate me for the inconvenience, lost time, unprofessional service, and inaccurate documentation related to this matter? More

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The staff at Coastal Chevrolet were very helpful with questions that I had . They were polite and professional. questions that I had . They were polite and professional. More

by GLENN.WHITE Verified Customer Verified Customer

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