Daniel Zamora | Page 5

Everyone is always very nice and makes sure whatever your needs are they take care of them needs are they take care of them More

by SUZETTEFIVE Verified Customer Verified Customer

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Daniel Zamora in the service department was the gentleman who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the extra problem I wanted fixed. He also kept me informed on the progress of my vehicle and that it was completed by the approximate time Daniel told me it would take. Unfortunately, one of the recalls could not be completed due to two faulty parts, which had to be re-ordered. Danielle informed me it would take approximately a week to receive these ordered parts which were received exactly as he told me. Daniel called and we set up a time the next day and the car was even completed earlier than expected. My only complaint in the whole process was the exorbitant amount of $200.00 for @ diagnostic test when a year ago I was informed exactly what the problem was, ($2.00 plastic ring and removal of steering wheel to fix) along with the cost without any diagnostic test. This was a ripoff. The quality of work is to be seen as time goes on. As far as Daniel, he is definitely an asset to your company. More

by Jzaroff Verified Customer Verified Customer

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The Service manager was great as was the work done on my car. Wait time to get my car worked on was way too long in my opinion car. Wait time to get my car worked on was way too long in my opinion More

by mannj368 Verified Customer Verified Customer

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As always everything was done as required and your staff was very helpful xxx cxx was very helpful xxx cxx More

by rondon3689 Verified Customer Verified Customer

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I am very happy with the service done to my vehicle, especially I am very grateful for all the support I received from my advisor Daniel zamora, he always does a good job with my car. especially I am very grateful for all the support I received from my advisor Daniel zamora, he always does a good job with my car. More

by PALAZZI2000 Verified Customer Verified Customer

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Always slow and scamming customers. Not helpful in most cases. Brushes customer concerns off and only cares about making money. Not helpful in most cases. Brushes customer concerns off and only cares about making money. More

by keelinsullivan989 Verified Customer Verified Customer

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I have taken my 2017 Sonata to Gettel for since I initially purchased the car. The service has gone downhill and just sitting in the waiting area, the discontent from others there all saying, they ar initially purchased the car. The service has gone downhill and just sitting in the waiting area, the discontent from others there all saying, they are not as good as they used to be. The add-ons for bogus extras the service dept wanted to charge me was criminal. I will never have them do another thing to my car other than an oil change which seems difficult enough for them to get right. Since service writers and technicians benefit from charging a lot for repairs, there seems to be a huge incentive to charge whatever they can to get those numbers up. This is one customer who has lost faith in this Gettel dealership. More

by infocus333 Verified Customer Verified Customer

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We were on vacation and the dealership was able to service our vehicle with no hassle and fulfilled our agreement with our local dealership where we bought the car. service our vehicle with no hassle and fulfilled our agreement with our local dealership where we bought the car. More

by Andy Verified Customer Verified Customer

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Nick the General Manager was a fair and honest manager. I would recommend him to my family and friends. Alina was awesome too. I would recommend him to my family and friends. Alina was awesome too. More

by jamanoyee4662 Verified Customer Verified Customer

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Daniel was wonderful. Kept me informed about what was happening. Checked my warranties. Saved money Kept me informed about what was happening. Checked my warranties. Saved money More

by erndawne_17 Verified Customer Verified Customer

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