Daniela Ferreira | Page 20

World Jeep Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, alw Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, always looking out for me. Thanks!!!!!! More

by shane45 Verified Customer Verified Customer

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very satisfied with the service I got I was going through a very stressful situation with my vehicle that no one could prevent and the service department really worked with me on helping m I was going through a very stressful situation with my vehicle that no one could prevent and the service department really worked with me on helping me out very grateful More

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Warranty Repaired! Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to m Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to make 25 words. More

by RANDY.GARRETT1 Verified Customer Verified Customer

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New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I googled the closest service area that could work on my Dodge Challenger. World Jeep popped up. I went in on a Saturday and they took me right in. Eventhough Saturdays are a busy time and appointments are preferred , they took me in and explained all Hingis I need to do for future services. Eveyone that I spoke to were professional polite and very friendly. I am very pleased now to know that I have a good place to bring my car. More

by JANIBOLI215 Verified Customer Verified Customer

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"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved out of the area, so Carmen told me to stop-in when I could, and someone would help me. I got there a couple of days later, and Carmen tried to get everything to upload with no success. He said he would have to bring the car into the shop to see what was wrong. Since I did not have an appointment, it would be close to an hour, before they could look at it. Forty minutes later, the car was brought into the shop and they worked on it for a couple of hours. I had the opportunity to observe the Service Reps. the entire time, from the Waiting Room. I was VERY impressed ! Carmen and the three Reps. at the Service Desk were friendly and extremely efficient. They worked together like a SWAT Team, taking new customers, doing write-ups, and moving cars in and out of there like crazy. All the time, the mechanics, taking Que from Carmen, as to what vehicle is next, or resolution of special problems, as they arose. The entire experience was GREAT. They had to order a new radio to fix the problems in my car. Cudos to WORLD JEEP Service Dept. Who is better than them ?....................NOBODY !!! More

by Vincent D. Verified Customer Verified Customer

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Outstanding service I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are prof I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are professional courtesy and friendly. I would recommend theme to everyone. Keep up the great work! More

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Excellent service experience all the time. Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if custom Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if customer satisfaction is the number one priority. Carmen does an awesome job. Very responsive. More

by fahayes Verified Customer Verified Customer

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Stands behind their cars. There were a few issues with our Jeep after we purchased it (used). While I was not happy that there were any post-purchase issues that needed attent There were a few issues with our Jeep after we purchased it (used). While I was not happy that there were any post-purchase issues that needed attention (front brake and leaky sunroof) the dealership team addressed all of the issues and repaired the Jeep to our satisfaction. Ruben and Daniela were very good to deal with. More

by JUDE.BELAS Verified Customer Verified Customer

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30 years of jeep ownership I have owned several jeeps for 30 years. I have come to always expect the best service and completeness from World jeep. they have always gone the ext I have owned several jeeps for 30 years. I have come to always expect the best service and completeness from World jeep. they have always gone the extra mile when unexpected mechanical things happen. They are extremely on time, reliable and thorough. Bottom line, very trustworthy!! More

by Norm Verified Customer Verified Customer

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Outstanding Customer Experience The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and th The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and the way n which they communicate every step of the way. Then their mechanics are top notch and once they resolve my issue, it's actually resolved and I do nit have to go back multiple times for a resolution!!! More

by MIKE.LADDAGA Verified Customer Verified Customer

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