Daniela Ferreira | Page 21

Thoughtful service Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring f Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring for my car so easy. More

by BOSOXFAN2006 Verified Customer Verified Customer

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No hassle recall I had to bring my vehicle in for 2 recalls. I didn't mind waiting in the wait room as I was able to get my work done - and one with my day. I had to bring my vehicle in for 2 recalls. I didn't mind waiting in the wait room as I was able to get my work done - and one with my day. More

by Emccabe1 Verified Customer Verified Customer

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Always a pleasure I've brought my car in about 3 or 4 times for service since I bought it in 2014 and I have had nothing but great experiences! Easy to make an appointm I've brought my car in about 3 or 4 times for service since I bought it in 2014 and I have had nothing but great experiences! Easy to make an appointment,I've been given a rental car when needed and everyone is always pleasant. More

by karen4465 Verified Customer Verified Customer

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Another good experience from the service department I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised. I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised. More

by Staten Island CPA Verified Customer Verified Customer

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Vehicle service ok, other service disappointing. I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a lo I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a loner vehicle when I arrived. Upon arrival no vehicle was available and I was informed that enterprise car rental would pick me up and take me to their rental site about a 10 minute drive away. Upon arrival at enterprise they only had one vehicle available, Ford Focus. Why did I bother asking for a loner well in advance of my appointment and had to be inconvienced with theEnterprise rental, which required a 250.00 deposit. In addition I was suppose to have the car washed by world jeep, the vehicle was dirty when I picked it up, all they did was run a hose over the vehicle which caused dirty streaks down the windows and car. Never again will I have world jeep wash my car. Disappointed with the service to me, not the vehicle. More

by cmdjc13 Verified Customer Verified Customer

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Great and Effortless Service Repair My most recent service call was to perform work on a Dodge Dart recall. The work was done on time and very efficiently with same day pick up. I high My most recent service call was to perform work on a Dodge Dart recall. The work was done on time and very efficiently with same day pick up. I highly recommend this dealership for any service related work and I also purchased my car there as well. Jerry More

by jerry.pappas Verified Customer Verified Customer

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Great Crew I've been to numerous Jeep dealers and this is, by far, the best one yet. The service crew there is very nice and will bend over backwards to accommod I've been to numerous Jeep dealers and this is, by far, the best one yet. The service crew there is very nice and will bend over backwards to accommodate you. Highly recommend World Jeep service for all your needs More

by TURC169 Verified Customer Verified Customer

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Recall service Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Great customer service. More

by Jeep Family Verified Customer Verified Customer

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Service department I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep produ I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep products. More

by CANDYSALE Verified Customer Verified Customer

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Exemplary service by an outstanding team!!! After visiting each of the area's surviving Dodge dealerships, I can report that, without a doubt, yours is the finest service center in the area. As After visiting each of the area's surviving Dodge dealerships, I can report that, without a doubt, yours is the finest service center in the area. As a senior quality assurance professional, I can report that, unlike my experience at competing centers, I am always greeted by a smiling face and a friendly greeting (if only to say: "I'm working with someone, but I'll be with you shortly."). At each of our area's other dealerships, I have stood and waited without so much as preliminary recognition...a violation of customer service 101. The others also seem to actively dislike anyone who crosses their threshold without an appointment...vehicle failure is not always predictable. In addition, you have Daniela Ferreira...smart, responsive and always smiling. She listens with an interest in actually understanding the customer's vehicle problem and, appointment or not, she speeds vehicle repair and leaves the customer with the sense that they have an ally who will make sure their vehicle is repaired efficiently and effectively, That's been my experience and she receives my highest commendation!! My vehicles are always fixed the first time and, while no one likes the price of repairs, I'll be back for service to my passenger car, as well as the big RAM truck. Please convey my extreme satisfaction to all involved with the recent, emergency repair of my truck. With gratitude, R. E. Spencer More

by RKBSS110 Verified Customer Verified Customer

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