Danielle Thomas
Danielle Thomas at Rountree Moore Ford

Danielle Thomas | Page 8

Service Advisor

Rountree Moore Ford

2588 W US Highway 90
Lake City, FL 32055

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141 Reviews
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141 Reviews

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141 Reviews of Danielle Thomas

January 08, 2020

Dealership Rating
Employee Rating

Danielle works very hard to make sure what I need done gets done. I really appreciate it very much.She is very pleasant and helpful. More

by jtlowe52
Recommend Dealer
Yes
Jan 14, 2020

Rountree Moore Ford responded

We're so glad that Danielle took excellent care of you -- thanks!

January 06, 2020

Dealership Rating
Employee Rating

I was totally satisfied with the service. Danielle was my service advisor. She was very proficient as well as personable. I always use this dealership. More

by audreyw2452
Recommend Dealer
Yes

Other Employees Tagged: No others.

Jan 06, 2020

Rountree Moore Ford responded

Thank you very much for your great review, Audrey! We look forward to seeing you again!

January 01, 2020

Dealership Rating
Employee Rating

Your service personnel were great especially Danielle my truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. More

by F350
Recommend Dealer
Yes

Other Employees Tagged: Jason your diesel mechanic was very nice and explained exactly what he did to my truck on a repair

Jan 02, 2020

Rountree Moore Ford responded

We're glad to hear that Danielle and Jason took great care of you and your truck -- thank you!

Jan 03, 2020

Rountree Moore Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 22, 2019

Dealership Rating
Employee Rating

Kendell was a great employee.She made the appointment fast and I had job done right.very polite and knowledgeable service staff.they are courteous. More

by Rosmsmith6@hotmail.com
Recommend Dealer
Yes

Other Employees Tagged: Kendall Fairchild

Dec 24, 2019

Rountree Moore Ford responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2019

Dealership Rating
Employee Rating

The best thing you will receive from this service department is “the run around” instead of just being honest and explain that the Focus in cheaply built and “that’s the rattling sounds you hear” the More

by JudyinLakeCity
Recommend Dealer
No
Dec 20, 2019

Rountree Moore Ford responded

As we mentioned in our other response to your other review, we apologize that we weren't able to meet all of your needs and would always welcome an email from you with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 18, 2019

Dealership Rating
Employee Rating

We received excellant service when we brought our Ford in to be serviced. Danielle was very helpful in getting the service done in a timely matter. Thank you Danielle More

by Llratliff22
Recommend Dealer
Yes
Dec 18, 2019

Rountree Moore Ford responded

We're so glad that you had a fantastic visit with us! Thanks for your amazing review!

December 17, 2019

Dealership Rating
Employee Rating

Awesome service deptAssisted with out of country Awesome service dept Assisted with out of country warranty issues Danielle did an awesome job and I will return if required Thanks again Joe Deni More

by Joedeniet
Recommend Dealer
Yes
Dec 17, 2019

Rountree Moore Ford responded

Thanks for your great review, Joe! We look forward to seeing you again.

Dec 18, 2019

Rountree Moore Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

December 13, 2019

Dealership Rating
Employee Rating

This dealer is the best & the Service Advisor are very knowledgable of the problems with my 2016 F-350 Super Duty. It had a bad clockspring. More

by plshilo2560
Recommend Dealer
Yes
Dec 16, 2019

Rountree Moore Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2019

Dealership Rating
Employee Rating

Danielle was very prompt and courteous. Kept me updated during the whole time of servicing my vehicle. Danielle was very professional and made sure my vehicles servicing needs were taken care of. More

by marshallsova0334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2019

Rountree Moore Ford responded

Than you so much for your awesome review!

Dec 13, 2019

Rountree Moore Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2019

Dealership Rating
Employee Rating

Danielle was great however she had to leave and I ended up waiting from 900am till 11am for an oil change and would have been there longer had I not walked out and seen my car sitting there ready at 11 More

by Dasko3446
Recommend Dealer
Yes
Dec 05, 2019

Rountree Moore Ford responded

We're sorry that there was an issue at the end with having your car ready but we're glad that overall, you had a positive experience with us. Thank you!

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