Danny Abbott
Danny Abbott at Gervais Volkswagen

Danny Abbott | Page 9

Finance Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

4.9
106 Reviews
4.9

106 Reviews

Write a Review

Industry Experience

4 yrs, 9 mos

106 Reviews of Danny Abbott

March 05, 2023

Dealership Rating
Employee Rating

Was good at first until I found out my old lease wasn’t paid off and my old lease is still charging my account, so money I didn’t have in my account made me over draft and it’s also screwing up my credit f More

by anth1807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ian Thomas

Mar 07, 2023

Gervais Volkswagen responded

Hello, Thanks for the feedback. I apologize for the aggravation to this point. I was able to look into your situation. Looks like the payoff was overnighted on the 24th of Feb. I believe a day or so after you finalized paperwork. To date, the check has not cleared our account. This is my plan moving forward. I canceled that check, overnighted a check to a Nissan dealer partner of ours that will EFT the payoff to Nissan. (instant payoff) They will receive our check on 03/08, and I will follow up with the Nissan dealership to ensure the vehicle is paid off. Please forward along the amount Nissan withdrew from your account along with any overdraft fee's and we will reimburse the appropriate amount back to you. Thank you Tony

Mar 11, 2023

Gervais Volkswagen responded

I've confirmed that the Lease has been paid off. I will get with my office and reimburse you for the extra payment and bank fee.

Mar 21, 2023

Gervais Volkswagen responded

If you don't already have the check, you should any day. Again, my apologies for the aggravation.

Mar 07, 2023

anth1807 responded

The amount in total was 455.00

Mar 13, 2023

anth1807 responded

Thank you! Everything seems to be good now and please let me know when the reimbursement Check is sent out so I can keep an eye out for it. thank you. I will also update my response once I receive that.

February 23, 2023

Dealership Rating
Employee Rating

I absolutely love Gervais! They treat you like family and make you feel so welcomed! More

by AYanexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liliana Arboleda, Shawn Shea

January 06, 2023

Dealership Rating
Employee Rating

the service was outstanding the sales person answered all my questions and helped me set up some of the fetures More

by kdb7874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

December 16, 2022

Dealership Rating
Employee Rating

No idea who Ian Thomas is so I cannot comment on him. I cannot recall the name of my finance person so I cannot answer this. Maybe a photo would help with that info More

by jamiegkemp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dunn , I do not know who Ian Thomas is. Not sure of my finance persons name

November 16, 2022

Dealership Rating
Employee Rating

Very good Custumer service,i recomended for all family and friends.the best experience at buy. More

by Vterrero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theo Asaridis

November 15, 2022

Dealership Rating
Employee Rating

Friendly staff, fast service, and large inventory. I was able to connect with the staff and was able to purchase my car!! More

by Jamal.fortes45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theo Asaridis , Jason Stone, Ian

September 28, 2022

Dealership Rating
Employee Rating

Danny was amazing and patient. The process was transparent and painless. Thank you for the wonderful experience! More

by leahbonbon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

September 24, 2022

Dealership Rating
Employee Rating

Great job would definitely use again and come to this dealership in the future for another vehicle More

by izzyt292
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Wells

September 20, 2022

Dealership Rating
Employee Rating

Danny did a incredible job for us! Would highly recommend him to anyone who’s looking to purchase or lease a new vehicle. He’s definitely definitely a credit to your organization. I More

by izzyt292
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Wells

September 15, 2022

Dealership Rating
Employee Rating

Nice work Danny! ! Do not remember the guy name who did my paperwork but he was great too! Danny will remember! More

by cathyschultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theo Asaridis

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