Danny Lane
Danny Lane at Mitchell Hyundai

Danny Lane | Page 4

Sales Associate

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

Contact Me
4.9
75 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

HYUNDAI CERTIFIED

4.9

75 Reviews

Write a Review

75 Reviews of Danny Lane

April 14, 2021

Dealership Rating
Employee Rating

Friendly courteous. Easy to get service appointment Only problem was oil change appointment. Was there over 2 and 1/4 hour Was my free oil change great surprise thanks More

by jmhrnma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Blakey Ortiz , Monica Blackman

Apr 19, 2021

Mitchell Hyundai responded

Thank you for taking the time to share your experience. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. I'm glad we were able to make up for our short comings. We appreciate your business and look forward to seeing you again in the future.

March 04, 2021

Dealership Rating
Employee Rating

Mr. Lane was simply amazing being a first time buyer he made the experience a memorable one will definitely send business there Thanks!! Ms.Russell More

by germanchoc69
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Mitchell Hyundai responded

Thank you for taking the time to share your experience with Mitchell Hyundai. We appreciate your business and look forward to continue serving you in the future!

March 02, 2021

Dealership Rating
Employee Rating

So far I am pleased with my car will I buy again with Mitchell Hyundai (yes) my salesman was very nice I am happy thanks 😃😃 More

by graciebooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Glad to hear you love your new vehicle.

February 17, 2021

Dealership Rating
Employee Rating

I was nervous that I would not get a car for me to have reliable transportation, as I do not have the greatest credit. However, they made sure to put me in something that was affordable and to my likings. More

by quinnfin2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica Blackman, Thomas

Feb 18, 2021

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

February 17, 2021

Dealership Rating
Employee Rating

The sales team was friendly and the customer service experience was pleasant, on time, and accurate. They replaced parts on my car that needed immediate attention and I appreciate thst. More

by Crogers1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Durward Jackson , Monica Blackman, Tukker Watson

Feb 18, 2021

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our sales and service teams were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

February 15, 2021

Dealership Rating
Employee Rating

I had an appointment at 10 and was told it would be about an hour and a half but it was right at 3 hours before I was finished. The girl in the service department did adjust the bill More

by gaylemartin58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Monica Blackman

Feb 16, 2021

Mitchell Hyundai responded

Thank you for the candid feedback on your experience. I sincerely apologize for the wait time. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with our staff to see how we can prevent this from happening in the future. Thank you for the opportunity to work with you.

January 23, 2021

Dealership Rating
Employee Rating

They called me a liar. They mishandled my warranty data.They mis sent data and only sent partial data to warranty center.All they tried is to sell another car. T More

by golfwithcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robbie LaVoie , Monica Blackman, David Norris, Tukker Watson, Fred Steen

Jan 29, 2021

Mitchell Hyundai responded

We are sorry that the Extended Service Company declined the repair on your vehicle. As you are aware we sent documents numerous times as asked for by the ESC. As a dealership we have no control over the decisions of the ESC. We also feel that your case was handled professionally and politely at all times and are unaware of any unprofessional conversations with any of our employees. Please feel free to call and give us more details and we will be more than happy to address them.

Jan 29, 2021

Mitchell Hyundai responded

Carl, I was personally involved with your issue as you remember. I would like for you to let me know when at anytime I cussed you or "showed off" in front of our sales team. We bent over backwards to try and get your claim covered. We have no control over the decsisions of Extended Service companies. We even offered to assist in the repair for you even though we had no reponsibility for the mechanical breakdown., My very fair offer was still available for you but at this point due to your slanderous comments I will have to rethink my position.

Feb 05, 2021

Mitchell Hyundai responded

Carl waiting for your response. thanks fred

January 13, 2021

Dealership Rating
Employee Rating

Mitchell Hyundai is always customer service conscience. They seem to go out of their way to provide a comfortable environment while you’re waiting for service to be completed. Service is performed in a tim More

by VSHERIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tukker Watson, Kelly

Jan 15, 2021

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

January 09, 2021

Dealership Rating
Employee Rating

Customer Service was Awesome if I had to do it over again I would everything went fast and Mitchell Family I will Rate this Business a 5 Star Business Thanks for Making my sweet 16 year old daughter Happy Go More

by RobertCooper1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Udics

Jan 11, 2021

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your daughter is loving her new vehicle. The team will be thrilled to hear your feedback!

November 19, 2020

Dealership Rating
Employee Rating

Great service and quick. Had my shift lock gear fixed. No rental needed but was offered. Everyone was friendly and cheap a safe distance. Would highly recommend. I drive a black 2012 Hyundai Sonata. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged:

Nov 19, 2020

Mitchell Hyundai responded

Thank you for your review. We are happy our service department could handle your needs. I was wondering why Mr Lane received such a poor review when your visit went well. Would you be kind enough top share the reasons. Thank again Fred Sneed

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