Danny Roller | Page 6

I have been using City Auto Malls Ford service department for about 7 years - and have always been treated so well. Because of that care, when I began looking for a new vehicle they were one of the first sit for about 7 years - and have always been treated so well. Because of that care, when I began looking for a new vehicle they were one of the first sites I looked at. After plenty of online sleuthing I deducted that for WHAT I was wanting the prices at city really could not be beat. However deciding to buy a new car is nerve wracking, especially when doing the process alone. Yet from the moment I walked through the doors - to the moment I drove away in my new (to me) Chevy equinox I was met with real smiles and people who genuinely wanted to help me. Whitney S was the first face I met who got me hooked up with the car I was looking for - then after my test drive when she had to take care of other business she made sure to set me up with a coworker who would do the same. Yet, even after “handing me off” she still worked with management to help me get a better deal on my trade in and checked in to see how I was feeling and to wish me luck. Now, McKade K is one of the most PATIENT men I have ever met. He gave me MANY long opportunities to sit and process and think about my decision without hovering and making me feel rushed and uncomfortable. And when I asked to see another vehicle he circled the lot THREE times in snowy and windy 10° weather when he couldn’t find it just to make sure I was able to see every option I wanted. Both took the time to share pieces of their own stories and to connect with my life to make me feel less like a faceless consumer, but a patron that they cared had an experience that would be filled with excitement. And all of that was wrapped in a shiny bow when Danny R went through the paperwork with me and made sure I not only throughly understood what I was signing, but that I had the absolute best deal possible. I had an amazing experience with City and look forward to continuing to be a customer. More

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Was glad they were not pushy. Very friendly and explained things very good. Would come back again. Very friendly and explained things very good. Would come back again. More

by berkesr Verified Customer Verified Customer

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Great experience with the Zachary Ott, he answered all my questions and knew everything about the truck . questions and knew everything about the truck . More

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Hayden helped me look at a few vehicles, he was honest and polite through the whole process. Highly recommend Hayden for any future purchases! and polite through the whole process. Highly recommend Hayden for any future purchases! More

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They were all nice and friendly, and asked if we needed help, and returned phone calls when they said they would. I will definitely purchase from this dealership again. help, and returned phone calls when they said they would. I will definitely purchase from this dealership again. More

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Whitney was very nice and professional. Other people at the Dealership was very friendly also. Other people at the Dealership was very friendly also. More

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Great place to buy a vehicle. I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) More

by Morgan Verified Customer Verified Customer

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Overall good experience. I was hampered by delays by the insutrance company in getting their payments to me, and City Ford was very accomadating. I was hampered by delays by the insutrance company in getting their payments to me, and City Ford was very accomadating. More

by birchtr6 Verified Customer Verified Customer

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Zach was very knowledgeable and go with the flow during the buying process. Felt no pressure from him as a salesman and got every question I had answered. He also wasn't afraid to tell me he didn't know th the buying process. Felt no pressure from him as a salesman and got every question I had answered. He also wasn't afraid to tell me he didn't know the answer and would find out rather than guessing. More

by Noah Hunley Verified Customer Verified Customer

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Best service, Cole wasn’t pushy to make a sale. He answered all questions I asked. He was very friendly and helpful. Definitely will be a repeat customer He answered all questions I asked. He was very friendly and helpful. Definitely will be a repeat customer More

by pamrchmnd0 Verified Customer Verified Customer

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