Danny Schafer | Page 7

Sid Dillon CDJR Fiat of Lincoln responded

Knowing that our customer service felt like a blessing compared to your past experiences means a lot to our team. We understand oil changes for your Toyota RAV4 can be a significant investment, and we're here to discuss any maintenance options that fit your needs.

Sid Dillon CDJR Fiat of Lincoln responded

Thanks for highlighting Danny’s friendly service on your Jeep Wrangler. We’re pleased the work was completed on schedule and you found the process easy. We look forward to helping you with any future service needs.

Sid Dillon CDJR Fiat of Lincoln responded

Thank you for bringing this to our attention. We sincerely apologize for your experience. Safety is our highest priority, and it's concerning to hear that your lug nuts were not properly tightened after your service. We also regret that the issue was not fully resolved during your return visit. This is not the level of service we strive to provide, and we take feedback like yours very seriously. Thank you again for your feedback—it helps us improve our processes and prevent situations like this from happening again.

Sid Dillon CDJR Fiat of Lincoln responded

It’s great to hear your Jeep Wrangler was serviced so quickly and saved you time. We look forward to assisting you during your next visit.

Sid Dillon CDJR Fiat of Lincoln responded

Great to hear our team’s friendly and professional service stood out. We’re glad the care on your Toyota was high quality and the wait time reasonable. Thank you for the five-star rating and we look forward to assisting you again.

Sid Dillon CDJR Fiat of Lincoln responded

We appreciate you sharing your experience with your Dodge Durango service. Our team is delighted their clear communication and efforts secured the warranty approval you needed. Thank you for your kind feedback!

Sid Dillon CDJR Fiat of Lincoln responded

Thank you for noting how quickly the paperwork went and for praising Danny’s friendly help. It’s great to know our facility felt clean and organized as you picked up your new Jeep Wrangler. We hope you enjoy every adventure ahead.

Sid Dillon CDJR Fiat of Lincoln responded

We’re glad you found our alignment scan process effective for your Jeep Cherokee. Danny and our service team appreciate your recognition of their thorough work. We look forward to welcoming you back for any future service needs.

Sid Dillon CDJR Fiat of Lincoln responded

Delighted to hear Danny provided excellent service and that our ride home and fuel up option made your Jeep Grand Cherokee visit more convenient. Thank you for trusting us with your vehicle; we look forward to serving you again.

Sid Dillon CDJR Fiat of Lincoln responded

Thanks for sharing your feedback. We’re happy the shuttle rides worked well, that Danny provided great service for your Jeep Grand Cherokee, and that the video update hit the mark. We look forward to assisting you again.