Danny Smiley | Page 10

Amazing Place to Do Business This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely helpful and Quick. Love the Small town store and all the customer service they provide! More

by michah0 Verified Customer Verified Customer

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Damaged my truck & waited 6 months to pay! Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife found a screw ran through the paint, from the back side where they overthighted the antenna mount, she pointed it out and they said, "yes, we did it, we will fix it." They contacted me, and said here is the name of the shop in Jay, Ok they will take care of it. After, looking the shop up on Facebook, and Google reviews it was no, more than a home garage, with no paint or bake booth, and he had photos of silver cars (which is the color of my truck) he had fixed, and nothing matched. My truck had no more than 14,000 miles on it, and has been kept in a garage, there's no way Joe's shade tree paint shop is going to touch it, I contacted Hometown and relayed this information and said I would get estimates. I brought in 2 estimates a few days later, and agreed to have the lower one fix it, but the catch was they didn't want to pay until after it was fixed and by credit card. I contact the shop they said no to the credit card. I contact hometown again a relayed this info, so I contacted the other shop, they also refused to accept a credit card because of fees. By, this time it has been, months and my truck is still damaged. I make a few trip simply asking for a check or cash so I can have my truck fix, since they damaged it. They absolutely fused, dictating to me, how my truck will be fixed. If I would have damaged their loaner vehicle, do you think they would of allowed me to dictate to them how it was fixed? Finally on January 8 2019, I found a shop that would fix my truck before getting paid first. Not only did hometown hold the check, they made them come and pick it up, and wanted to see the 1099 form. This a complete joke for a dealership, do yourself a favor drive to Miami, Claremore, or Pryor, they are a complete joke for a dealership, and will hopefully soon be out of business! Oh, yeah the truck still has the same issues I took it in with. More

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Service Center and parts are great! These people are what makes Hometown Dodge, not the owner. Enjoyable doing business with service and parts, they take care of th and parts are great! These people are what makes Hometown Dodge, not the owner. Enjoyable doing business with service and parts, they take care of there customers. More

by Cowboy Verified Customer Verified Customer

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Started out rough but turned out ok I have never dealt with such a patient sales person before. He was very understanding and did everything in his power to meet my needs! Would honestly I have never dealt with such a patient sales person before. He was very understanding and did everything in his power to meet my needs! Would honestly never tell anyone to go anywhere else. More

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The service people are knowledgeable and friendly Highly recommend the service department. They are always there to help. They are knowledgeable and friendly. I really appreciate their hometown se Highly recommend the service department. They are always there to help. They are knowledgeable and friendly. I really appreciate their hometown service. Thank you for always going my above and beyond. More

by Dscott Verified Customer Verified Customer

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Great Crew! I actually thought my car had worse problems than what it did. The guys saved me a lot of money! I really appreciate their honesty and consideration! I actually thought my car had worse problems than what it did. The guys saved me a lot of money! I really appreciate their honesty and consideration! More

by bernicepd Verified Customer Verified Customer

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Professional quick service The service team is very professional and responded quickly. The quality of work was what you would expect from a dealer. Will go back in the future The service team is very professional and responded quickly. The quality of work was what you would expect from a dealer. Will go back in the future More

by cris.chandler Verified Customer Verified Customer

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Great service! As usual, the service department at Hometown Dodge in Vinita did a great job! Thank you! They are always friendly and keep me well informed! As usual, the service department at Hometown Dodge in Vinita did a great job! Thank you! They are always friendly and keep me well informed! More

by JULIES Verified Customer Verified Customer

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Total loss to Totally Happy My old car was totaled in an accident. Don found me the perfect replacement, Rob, Justin & Cass worked the deal and got me a great purchase price & f My old car was totaled in an accident. Don found me the perfect replacement, Rob, Justin & Cass worked the deal and got me a great purchase price & financing. Danny quickly got the add on accessories installed on my new car & I’m loving it! More

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Jeep Recall Work Great customer service! The guys call me by name and are always prompt! I love to buy local because having my vehicle serviced is so easy! Great customer service! The guys call me by name and are always prompt! I love to buy local because having my vehicle serviced is so easy! More

by SHARON_COLLINS1963 Verified Customer Verified Customer

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