Danny Smiley | Page 9

Great Experience Bob listened to what my needs were and found me the perfect match. He was very helpful and gracious. Continued to help me after the sale. Bob listened to what my needs were and found me the perfect match. He was very helpful and gracious. Continued to help me after the sale. More

by maha74301 Verified Customer Verified Customer

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Service department is excellent I highly recommend the service department. They are all so nice and take great care of our vehicles. Jeremy and Danny go above and beyond to take car I highly recommend the service department. They are all so nice and take great care of our vehicles. Jeremy and Danny go above and beyond to take care of us/. Thank you again. More

by 100percentcowgirl Verified Customer Verified Customer

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Auto repair I was visiting my brother for the holiday week my car was leaking antifreeze somewhere underneath the vehicle. I was told that the water pump was wher I was visiting my brother for the holiday week my car was leaking antifreeze somewhere underneath the vehicle. I was told that the water pump was where the leak was coming from. I had it replaced got half way back to Dallas and the engine light went on so I pulled over and still was leaking antifreeze I filled the radiator again to replace what was lost. I got back to Dallas and took it to my mechanic that replaced the thermostat before I left for my trip and he pulled the thermostat out and found that the O ring was not properly sealing the thermostat and that is where it was leaking. I believe I was sold a part that I didn’t need. And don’t understand why they didn’t check the thermostat for a leak. More

by Dennis1 Verified Customer Verified Customer

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nice and easy had bad shopping experience at other two stores in town and almost did shop here. glad i did micha was great car was great and was nice and easy to ge had bad shopping experience at other two stores in town and almost did shop here. glad i did micha was great car was great and was nice and easy to get the car. thank you More

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Great service dept As always, Dan in service is great to work with. He always is on top of what needs to be done and efficient in completing service. Customer service is As always, Dan in service is great to work with. He always is on top of what needs to be done and efficient in completing service. Customer service is better here than I’ve experienced at any other dealer. More

by Larry H Verified Customer Verified Customer

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Great Service I enjoy going to get my oil changed in Vinita. I am treated very well. They asked before they do things and listen to me too. Thank you! I enjoy going to get my oil changed in Vinita. I am treated very well. They asked before they do things and listen to me too. Thank you! More

by PMartin Verified Customer Verified Customer

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Services Great job easy to work with .they keep up with recalls for me to talk about at time of service time in and out for service is very good Great job easy to work with .they keep up with recalls for me to talk about at time of service time in and out for service is very good More

by randyhorton17 Verified Customer Verified Customer

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Amazing Place to Do Business This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely helpful and Quick. Love the Small town store and all the customer service they provide! More

by michah0 Verified Customer Verified Customer

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Damaged my truck & waited 6 months to pay! Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife found a screw ran through the paint, from the back side where they overthighted the antenna mount, she pointed it out and they said, "yes, we did it, we will fix it." They contacted me, and said here is the name of the shop in Jay, Ok they will take care of it. After, looking the shop up on Facebook, and Google reviews it was no, more than a home garage, with no paint or bake booth, and he had photos of silver cars (which is the color of my truck) he had fixed, and nothing matched. My truck had no more than 14,000 miles on it, and has been kept in a garage, there's no way Joe's shade tree paint shop is going to touch it, I contacted Hometown and relayed this information and said I would get estimates. I brought in 2 estimates a few days later, and agreed to have the lower one fix it, but the catch was they didn't want to pay until after it was fixed and by credit card. I contact the shop they said no to the credit card. I contact hometown again a relayed this info, so I contacted the other shop, they also refused to accept a credit card because of fees. By, this time it has been, months and my truck is still damaged. I make a few trip simply asking for a check or cash so I can have my truck fix, since they damaged it. They absolutely fused, dictating to me, how my truck will be fixed. If I would have damaged their loaner vehicle, do you think they would of allowed me to dictate to them how it was fixed? Finally on January 8 2019, I found a shop that would fix my truck before getting paid first. Not only did hometown hold the check, they made them come and pick it up, and wanted to see the 1099 form. This a complete joke for a dealership, do yourself a favor drive to Miami, Claremore, or Pryor, they are a complete joke for a dealership, and will hopefully soon be out of business! Oh, yeah the truck still has the same issues I took it in with. More

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Service Center and parts are great! These people are what makes Hometown Dodge, not the owner. Enjoyable doing business with service and parts, they take care of th and parts are great! These people are what makes Hometown Dodge, not the owner. Enjoyable doing business with service and parts, they take care of there customers. More

by Cowboy Verified Customer Verified Customer

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