Danny Tubbs
Danny Tubbs at Poughkeepsie Nissan

Danny Tubbs | Page 4

Service Advisor

Poughkeepsie Nissan

1445 Route 9
Wappingers Falls, NY 12590

4.7
51 Reviews
4.7

51 Reviews

Write a Review

51 Reviews of Danny Tubbs

November 16, 2021

Dealership Rating
Employee Rating

Bad customer experience with this place! They are not honest business people. If you have any warranties on anything purchased there it will not be honored and they will say it’s something else just to a More

by Melmel52081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rob

Nov 19, 2021

Poughkeepsie Nissan responded

Providing a positive experience is our top priority. If you'd be willing to give us some more detail, please contact our Service Manager, Greg Gatto at 845-297-7732. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 01, 2021

Dealership Rating
Employee Rating

Simply the best dealership I have ever dealt with - From sales to service they get it done - Friendly, helpful and NEVER adding on things you don't need so they can make a couple of bucks - I have purchased More

by zolz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ahmed, Mike Wirth , Greg Gatto, Fran Pomarico, Denny Tyner

Nov 03, 2021

Poughkeepsie Nissan responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we have always met your expectations. Thank you for being such a loyal customer of Poughkeepsie Nissan over the past 30 years. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2021

Dealership Rating
Employee Rating

As always, great job. Quick, efficient, polite, accurate. informative. This is how all appointments are at Poughkeepsie Nissan. More

by peterl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2021

Poughkeepsie Nissan responded

Thank you for your kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Poughkeepsie Nissan. We appreciate your business!

July 05, 2021

Dealership Rating
Employee Rating

Excellent sales department pleasant atmosphere and very knowledgeable of the car More

by Jimmiller127
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gatto, Fran Pomarico, Denny Tyner, Matthew Worthmann

Jul 07, 2021

Poughkeepsie Nissan responded

Jimmy, thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We greatly appreciate your business.

June 30, 2021

Dealership Rating
Employee Rating

Poughkeepsie Nissan is fabulous! The sales and service staff go above and beyond to satisfy you! We have been doing business with them for over 20 years and they never disappoint us! More

by khamel68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Poughkeepsie Nissan responded

We are happy to hear about your positive experience! Thank you for taking the time to share your experience with us, it is much appreciated! We greatly appreciate your loyalty and business over the years.

May 16, 2021

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Employee Rating

I've been dealing with Poughkeepsie Nissan since 2004. I have purchased 5 cars from them over the years. Every experience I have had with them has been outstanding. The service department is the only one More

by berg6mmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Poughkeepsie Nissan responded

This was great to read. We appreciate you taking the time to share your experience with us. This is what we strive for with every customer and we thank you for trusting us with your business!

May 13, 2021

Dealership Rating
Employee Rating

They are the worst to deal with. They will throw you under the bus and charge you an arm and a leg. I am honest. Not good at repairs and lie about diagnostics. All my friends are notified about their sc More

by lori tarta
Recommend Dealer
No
May 18, 2021

Poughkeepsie Nissan responded

Lori, we apologize your repairs were not covered under your extended warranty, unfortunately, that is an outside company we have no control over their discussion to deny claims based on lack of maintenance. If we can help in any other way please call our service manager Greg at 845-297-0077. Thank you.

May 19, 2021

lori tarta responded

Dear Greg, you sold us the warranty and did throw us under the bus, you never advocated for us as your clients. Your mechanic stated there was no issue with my car. The transmission was falling apart, but he “ did not hear the 3 noises it was making”. I dropped all I was doing on a Friday to go back to your facility to drive my car with your mechanic in it and I had to point out to him each noise??? Seriously???? I am a nurse.... your job was to take care of my car, which I was bringing there religiously for oil changes and tire rotation. You have failed to treat my car properly... you did! I didn’t all you guys told me to do! If more teaching is needed it’s you who needs to tell the clients what they have to do with their cars. You just said we defaulted!!! How? And why? Did you told us why? No! You did not! That was wrong! Sold me a warranty that did not cover anything and you did not do anything to help us. I had to pay $136.00 for a second opinion, to find out what was wrong, because I trusted you all. At the time you sold us the vehicle for $36.000 with a warranty that did not do anything for us, and of course you were happy with your sale. That is all that mattered... the big sale! “ Thus warranty will cover everything that touches oil in your car for life!” But you left all the big gaps out of the explanation! Not nice and not fair! This is where we should have to be educated more on specific things regarding the maintenance and repairs of the vehicle. I could not, with clear consciousness ever do such a thing towards any human being! Now I have to pay $6000 fir a transmission that your warranty was supposed to cover. Thank you very much! The support from your side was amazing. I believe in God and doing the right things in life. I hope you will treat the further clients with better respect and advocate in their behalf since they are the buyers and not your warranty company. Also, try not to sell what you cannot fix. This was heartbreaking experience and I’m sorry that we had to go through this with you. Best wishes again!

April 13, 2021

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Employee Rating

Haha Poughkeepsie Nissan don’t get me started this place has the most rudest sales mangers. Disrespectful and this is a trash sale place. I lease a 2020 pathfinder and it was dirty and they were so rude abo More

by Davidkaner
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Ahmed, Tommy Bosko , Greg Gatto, Adam Kane, Fran Pomarico, Vincent Ross, Matthew Worthmann

March 29, 2021

Dealership Rating
Employee Rating

As always service is outstanding, staff is attentive and courteous. I was kept up to speed and Was in and out in under an hour. More

by Greg C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gatto, Jimmy DeGelormo

Apr 01, 2021

Poughkeepsie Nissan responded

Thank you for the kind review, Greg! Our service team appreciates you and we hope to see you again soon!

March 25, 2021

Dealership Rating
Employee Rating

I drop off my altima to fix recall now they xxxxed up my oxygen sensor and asking $600+. Telling me they can't give me my car back I never go to this place. I want to go for another dealer hate this people. More

by Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 29, 2021

Poughkeepsie Nissan responded

We understand your concern. Our Service Manager Greg has spoken with you about your situation multiple times. If you have any further concerns please feel free to reach out to Greg at 845-297-4314. Thank you.

Mar 29, 2021

Nissan responded

Okay

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