Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Darcy Frields
April 05, 2024
Our salesperson was friendly, knowledgeable and respectful of our time. Our deal was fair and reasonably free from games playing. Although the business guy did try to upsell us various warrantie respectful of our time. Our deal was fair and reasonably free from games playing. Although the business guy did try to upsell us various warranties and such, he was fairly low pressure and readily accepted “no” for an answer. All in all, it was a rather pleasant experience. More
November 26, 2023
My original two internet queries seemed to have gotten lost so I showed up with no appt but from that point on everything was great. Darcy was patient, professional, knowledgeable and accommodating throug lost so I showed up with no appt but from that point on everything was great. Darcy was patient, professional, knowledgeable and accommodating throughout the whole process over a couple of days. Minna (sp?) helped me get the finance deal that met my budget goal. More
November 14, 2023
Thomas Rutledge was a true professional throughout the entire process. He clearly communicated the issue that I had with my Pilot and the course of action needed to fix my gas tank cover. entire process. He clearly communicated the issue that I had with my Pilot and the course of action needed to fix my gas tank cover. More
Other Employees Tagged: Thomas Rutledge
October 28, 2023
When I purchased my first car Handa Accord Touring the way they talked me into getting it was adding a 10 year warranty. It was a go. That was in 2021 and now I was told something could be under warranty way they talked me into getting it was adding a 10 year warranty. It was a go. That was in 2021 and now I was told something could be under warranty but if I don’t tell them I got one they wouldn’t know. So I asked them to look up what was covered. Service guy said they wouldn’t know and to ask finance. I left came back last week to look at a Pilot I didn’t care if I got or not but would come in handy with taking trips with the family. I asked the finance guy about the accord and he said because they changed companies they would have to call and find out. You guessed it… I walk out with a new pilot and still don’t know what is covered on my warranty with the Accord. Now on did service online and selected shuttle didn’t know they had this option so I didn’t have to ask someone to follow me. I come in for the service and the guy says we don’t have shuttle on Saturdays. Well take it off as an option. Not only that he said they behind and it will be 2 hrs to complete. Someone told me I should have stuck with Nissan.. smh we try and pass cars down to the kids and we have 2 more. I need to find a dealer I can count on because this ain’t it. I’m going to rate my sells person because I don’t even remember the service person name. More
September 30, 2023
Awesome amazing helpful caring one of a kind considerate thoughtful everything in a dealership. !!!!!!!❤️thanks thoughtful everything in a dealership. !!!!!!!❤️thanks More
Other Employees Tagged: Chance Deal , The finance Manager jim
September 19, 2023
Quick and easy process with no pressure sales. After sale support was good. Convenient location. After sale support was good. Convenient location. More
Other Employees Tagged: Richard Powell
September 12, 2023
Salesperson Darcy Frields was a true pleasure to work with. She assisted me throughout the process and answered every question I had. I plan to buy from her again in the future! with. She assisted me throughout the process and answered every question I had. I plan to buy from her again in the future! More
August 12, 2023
Disappointed that car was not detailed or cleaned to a high level for a car with 16k miles. Had to detail ourselves. I advised 2 days ahead that I was coming to get the car. high level for a car with 16k miles. Had to detail ourselves. I advised 2 days ahead that I was coming to get the car. More