Daren Malone

Excellent service, on time and completed in the estimated time. Clean and quiet waiting room with good coffee. ☕️ time. Clean and quiet waiting room with good coffee. ☕️ More

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Brought my Lexus in for 1 year maintenance and waited for the car, it was done faster than expected. Everyone was so nice and helpful. the car, it was done faster than expected. Everyone was so nice and helpful. More

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Very helpful. Darren gave us snacks while we waited and found someone to help us with the technology Darren gave us snacks while we waited and found someone to help us with the technology More

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I was treated with the utmost disrespect, and I didn’t appreciate it not one bit appreciate it not one bit More

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My experience was good and the employees was very welcome, friendly atmosphere, and polite. Company was very clean. welcome, friendly atmosphere, and polite. Company was very clean. More

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I had a minor service done, but as usual it was a smooth effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitmen effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitment to excellence. More

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First, I want to give praise and a thank you to Carlos Cave for his professional help and knowledge when purchasing my certified 2020 Lexus 350 two months ago. I left the dealership feeling safe and confi Cave for his professional help and knowledge when purchasing my certified 2020 Lexus 350 two months ago. I left the dealership feeling safe and confident that I had made the right choice. Two months later I had a flat tire and because I have an old cell phone i couldn't get Lexus Roadside Assistance or AAA. But, I did get Carlos. He "went the extra mile" and had Roadside Assistance call me! My son-in-law got there first and put the spare tire on and I got home safely. I called and made an appointment to bring my car in the next day. Secondly, on my way to the dealership riding with a spare tire the pressure light comes on and starts to blink!! My home is about 35 miles from your dealership. By the time I got there, my blood pressure was high and I had said every prayer I know! This is when I meet Darron Malone because Carlos was busy and he left me in good hands. Darron is also very professional, polite, and knowledgeable. He looked at the "blown-out tire" and had all four tires checked. Darron explained the paper work and said I need two new tires. Now my blood pressure goes up again and I let him know. But Darron is patient and we were both glad to see Carlos check in with us but had to return to his customer. I did get two new tires. But before I left I had Darron check the tire pressure light and it was still lit up! This is where Darron "went the extra mile" and took the car back to get checked. Sure enough the pressure sensor had been damaged and was replaced due to the thoughtfulness, knowledgeable, and patient Darron Malone. Thank you for helping an old lady in time of need. Lexus of Sacramento is the Best! Rita Jones . More

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Extremely happy with the service provided by Daren. Wish the Lexus of Sacramento dealer improves the time of service to be faster. Wish the Lexus of Sacramento dealer improves the time of service to be faster. More

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My service rep was excellent. He was very personable and kept me informed. I would highly recommend him. He was very personable and kept me informed. I would highly recommend him. More

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Courteous staff and clean surroundings . They greeted me with a smile and gave me a clean loaner . They greeted me with a smile and gave me a clean loaner . More

by saljentera Verified Customer Verified Customer

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