Darius Sullivan

I took my Nissan Van and the service Department did not disclose that they charged 197 on vehicles to diagnosis a problem. The problem was the battery. The cost of the battery is 225. They if I bought the disclose that they charged 197 on vehicles to diagnosis a problem. The problem was the battery. The cost of the battery is 225. They if I bought their battery, they would not charge the 197. More

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Do Not Purchase a Vehicle from Stone Mountain Nissan Stone Mountain Nissan does not demonstrate commitment to customer satisfaction or service. Their so-called “customer promise” of respecting Nissan Stone Mountain Nissan does not demonstrate commitment to customer satisfaction or service. Their so-called “customer promise” of respecting time, honest marketing, meeting customer needs, and clear pricing explanations is not upheld. Less than 30 days after purchasing a vehicle, the check engine light came on and the car began shaking. I immediately contacted the dealership. Darius (salesman) instructed me to have the vehicle towed to Nissan service, where Ricky would perform a diagnostic. I made it very clear to Darius that I did not want the vehicle back due to the engine issues. Darius assured me I could be switched into another vehicle. The car remained in Nissan’s possession for over a week. When I arrived at the dealership as directed, I spoke with Q (floor sales manager), who stated they could not switch me into another vehicle because my loan was too new. Instead, he asked me for additional money and a co-signer—even though I had already qualified for the loan on my own with a down payment. During this entire process, no one could provide me with a clear explanation of what was wrong with the car. Mr. Q vaguely mentioned that “some cord” was the issue, while Ricky suggested it might be the ignition cord. This lack of professionalism and accountability was deeply frustrating. All I wanted was to be treated with respect and fairness—either switched into a reliable vehicle as promised, or refunded my down payment. Instead, I was given the runaround, ignored, and left without a real solution. Stone Mountain Nissan failed to take ownership of their responsibility. I will never recommend this dealership to anyone. Save yourself the time, money, and frustration. More

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Salesman Darius was awesome to work with with my new purchase and I would love to do business with him again. purchase and I would love to do business with him again. More

by TYROMEB3 Verified Customer Verified Customer

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They did a great job putting my lease together. I will not go to any other dealership! I will not go to any other dealership! More

by ANDREWEUNICE Verified Customer Verified Customer

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All the workers from service to sales are very accommodating. Especially since I know seniors may be a little more challenging in understanding? accommodating. Especially since I know seniors may be a little more challenging in understanding? More

by debozier249 Verified Customer Verified Customer

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Darius was patient and attentive to my wants and needs. He went the extra mile to ensure I was happy my purchase and all of my wants and needs were met. He went the extra mile to ensure I was happy my purchase and all of my wants and needs were met. More

by Moncurry Verified Customer Verified Customer

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Stone Mountain Nissan is the goat greatest dealership in all time. I’m very happy with the service they offer and I will always buy cars from Stone Mountain Nissan and I tell all my friends go see the sales all time. I’m very happy with the service they offer and I will always buy cars from Stone Mountain Nissan and I tell all my friends go see the salesman Especially, Mr. Brad. More

by TENAMBATY Verified Customer Verified Customer

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The sales team that assisted me were professional and answered all my questions. It was an awesome experience. answered all my questions. It was an awesome experience. More

by pbardowell2338 Verified Customer Verified Customer

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Pressured me into buying a car, only cared for their commission. Disgusting attitude, zero empathy. commission. Disgusting attitude, zero empathy. More

by Evelin Castro Verified Customer Verified Customer

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Darius was very helpful and patient the whole process. Great enter and made my experience purchasing a car smooth and not pressuring! Great enter and made my experience purchasing a car smooth and not pressuring! More

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