Darrell Wilson
Darrell Wilson at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Refer Me

Darrell Wilson

Service Director

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

Contact Me
3.4
318 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

3.4

318 Reviews

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318 Reviews of Darrell Wilson

April 18, 2023

Dealership Rating
Employee Rating

Sharon Hester was by far the best salesperson I have ever dealt with and the sales manager Matt Stewart got the job done and helped me get the new truck I wanted! If you need help buying a new car I definite More

by jsthvnfun1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Reed, Sharon Hester , Matt Stewart

Apr 19, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jsthvnfun1976, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chrysler Dodge Jeep RAM Duluth

March 27, 2023

Dealership Rating
Employee Rating

Sharon made it relaxing and easy and fun for me. It was a Great experience . More

by LisiaFaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon Hester, Omar Chabolla

Mar 30, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lisiafaye, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 25, 2022

Dealership Rating
Employee Rating

Service department is terrible! !!! The upsale for figuring out a repair 100% explained ahead of time is mind blowing. Car comes back in worse drivable conditions that prior to drop More

by marlobvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 27, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to make you feel this way and we would love to help in anyway we can! Please give us a call @ 770-495-6100 so we can help resolve this issue!

June 05, 2022

Dealership Rating
Employee Rating

Bobby in service is amazing. Thank you service team at Rick Hendrick CDJR for all that you do. More

by Bmw6421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Reese

Jun 07, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

And thank you for your business!

June 03, 2022

Dealership Rating
Employee Rating

They always treat me right. Every time I bring my truck in service they are friendly and helpful. I love servicing my truck here. More

by Decat99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Reese

Jun 08, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for always using us for your needs! We will continue to take care of you and look forward to it!

June 01, 2022

Dealership Rating
Employee Rating

Horrible, slow, untrustworthy, not reliable, not dependable, just overall not a good experience for me as a customer y’all have to do better More

by calvin1.jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Lance Chapin

Jun 03, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hey Calvin! Please give us a call @ 770-495-6100 so we help out! My name is Taylor, talk to you soon!

May 31, 2022

Dealership Rating
Employee Rating

You had the vehicle for over a month! After bringing it back, right after i picked it up...i picked it up again and it still isn't fixed. Poor poor service! And poor communication! Most p More

by olivias1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 01, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 27, 2022

Dealership Rating
Employee Rating

The two guys who help me were Very friendly and helpful thanks to you Isaiah and Mark More

by Jaynaymaygrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 29, 2022

Jaynaymaygrey responded

Good morning, I sure will keep being great ☺️

May 26, 2022

Dealership Rating
Employee Rating

Had my Jeep for 2 weeks. When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication an More

by gabrielveras1
Customer Service
Friendliness
Recommend Dealer
No
May 28, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 14, 2022

Dealership Rating
Employee Rating

The guys always take great care of me. Dropped off at the last minute, I was offered a rental. Asked for a couple extra things done and they did it quickly. Always happy with the service I More

by CLIFFSINON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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