Darren Adams | Page 34

Would not recommend service to anyone The rep was telling me I had to buy something I didn't need @ 11,000 miles. I returned my car for service @ 6,000 miles for a oil Change that was all The rep was telling me I had to buy something I didn't need @ 11,000 miles. I returned my car for service @ 6,000 miles for a oil Change that was all that was done,but when I returned @ 11,000 I was told it would cost me about 140.00 too service my car. The rep said I would need some kind of air filter every 5,000 miles rotating of my tires,long story short if my car need all of that every 5,000 mile why didn't you do that on my first service trip on you? I would like for you to respect me / not play me for a fool. I can go to Express oil get an oil Change get my windshield washed/ pay less,but your service will not wash my windshield and charge mr more and I purchase my car from you. More

by Rodgers Verified Customer Verified Customer

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Friendly, Knowledgable, and Superior Service Serra Kia is always a pleasure doing business with. The employees go out of their way to make sure I am always taken care of. Serra Kia is always a pleasure doing business with. The employees go out of their way to make sure I am always taken care of. More

by devindee Verified Customer Verified Customer

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Very Satisfied In and out in no time, very clean and professional. We will definitely come back for any future needs with our stinger. Thank you all In and out in no time, very clean and professional. We will definitely come back for any future needs with our stinger. Thank you all More

by Hdanielleh146 Verified Customer Verified Customer

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fast and friendly service was good and prompt everyone was polite and friendly there was snacks and coffee to help with the short time I had to wait service was good and prompt everyone was polite and friendly there was snacks and coffee to help with the short time I had to wait More

by jeanetterembert Verified Customer Verified Customer

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Friendly,Courtesy,Greet you on the spot, Keep you informed Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle w Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle water. When they walk by, they acknowledge your presence. More

by Belljpat2379 Verified Customer Verified Customer

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Very good help Went in and took my car for an update they gave me very good service very kind and very friendly. Will use Kia for my up coming service Went in and took my car for an update they gave me very good service very kind and very friendly. Will use Kia for my up coming service More

by Crystaleverett426 Verified Customer Verified Customer

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The whole experience was great! This is a great service department, everyone there is very friendly and helpful! They were able to get my car repaired in a very efficient time frame. This is a great service department, everyone there is very friendly and helpful! They were able to get my car repaired in a very efficient time frame. Great team work, I will definitely come back to Serra Trussville Kia for my future services needs. More

by darvich Verified Customer Verified Customer

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Friendly, Caring and Short Wait Service Frankie Vance is always professional and an excellent representative of how customer service should be! Always polite and caring with customer wants Frankie Vance is always professional and an excellent representative of how customer service should be! Always polite and caring with customer wants and any needs! More

by beckivnc Verified Customer Verified Customer

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Very personal and friendly Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. More

by juliarolltide1 Verified Customer Verified Customer

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Headlight connection loose Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quick Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quickly,Very satisfied customer. Thank you. More

by marmisaranne Verified Customer Verified Customer

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