Darren Hollinger | Page 40

Brian was good to work with over email when I was shopping around for a new truck. He responded quickly to my questions. Michael took over at the dealership, and did a great job of explaining the f shopping around for a new truck. He responded quickly to my questions. Michael took over at the dealership, and did a great job of explaining the features and options available. After the sale, he was very thorough going over the features of my new truck. Adrien was very friendly, and willing to work with me on the price. Darren was also good to deal with, and did a good job handling all the paperwork. More

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First off I visited this dealership on two occasion. The first occasion was a bad experience. They had a truck in the showroom that had a sticker price on it. I do not recall the price. I went in to see a s first occasion was a bad experience. They had a truck in the showroom that had a sticker price on it. I do not recall the price. I went in to see a salesman and when I asked about that particular vehicle he told me that the sticker price was not the price. It was quite a bit more as he said they added extras onto the truck that were not reflected in the sticker price. I asked why the sticker price was still on the truck window and I was told it was marketing. I left the dealership and vowed never to go back again. However a couple of weeks ago they had a page add in a local newspaper advertising a Ford F-350 for $44,900. When I went into see them about it once again I was told that was not the price. The price was $49,000.00. They told me that the reason they advertise that was is because there was $2,500.00 that a person could have got if they brought in a trade in vehicle that would fall into the category of recycle your ride and $1,600.00 for freight. I have no problem paying the freight. There is no place in the add that refers to the Recycle Your Ride program. I am quite upset at that but I purchase the vehicle. After I leave the dealership and I am at home I get a call from the dealership that they forgot to give me the $1,000.00 no charge accessories. I have to go back to the dealership and pick out the options. I got a copy of the options and took them home to decide what I wanted. The list for me was so limited as the truck I bought had a lot of the options that was offers to me on the truck already. I pick out the options that I want and let the dealership know what they are. On Saturday April 13/2013 I took it in to get the options put on the truck. When I went and picked the truck up I was flabbergasted at the seat protectors that were in the truck. The cost for these seat covers were approximately $280.00 and I am sure they went down to a tent retail store and purchased them. They were not at all what I thought I was getting for the price that was placed on them. The value to me was less than $50.00. They were not the color I was expecting. I asked for a charcoal and I got a grey. Maybe that is what Ford calls charcoal. I was expecting black. The seat covers don't even fit properly. They look terrible. When I looked at these, what Ford calls seat covers, I never thought they would look like that. To make matters worse I referred a another young fellow into the dealership ( I wished now I never did that and I never will refer anyone to this dealership again) and he was offered the Costco discount and when I asked about my Costco discount I was told it was in the price. I have been in business for over 30 years and if I ever used these sales tactics to get someone in the door I would not be able to sleep at night and if my salesman ever use these tactics they would be freed up for better opportunities. I had a very good experience will Dylan Lawrence as he was very new as a car salesman but he followed up with me on getting my vehicle in to get my $1,000.00 option package put on the truck. I spoke with Dylan afer I left the dealership and I told him that if he ever left the dealership for him to call me as I will deal with him as a salesman. As well I told him that I maybe looking for a few service vehicles but unfortunately they will not be purchased at Capital. I have purchased all my personnel trucks from Ford as I prefer Ford trucks over any other truck. In Regina there are other Ford dealerships nd that is where my business will go. I anticipate a reply to this either from the person whom this experience is being sent to or someone from Ford. Thanks for your time you have spent on my concerns Dave Curtis (306) 721-9625 home phone (306) 461-9148 cell phone More

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Excellent place to buy a vehicle. Sales staff were very informative and thorough. Everybody was great and friendly!! And I have a shiny new F-150 in my driveway! I strongly recommend this dealership. informative and thorough. Everybody was great and friendly!! And I have a shiny new F-150 in my driveway! I strongly recommend this dealership. More

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