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Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
142 Reviews
4.7

142 Reviews

Write a Review

142 Reviews of Darrick Shaw

September 24, 2026

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Employee Rating

Darrick was very good at communicating in a timely manner. He was professional and made sure we didn’t have more work than needed to be done. More

by eaturner27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

Greg Lair GMC responded

Thank you for your feedback! We're glad to hear that Darrick provided excellent communication and professionalism during your experience at Greg Lair GMC. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We hope to assist you again in the future! Best, The Greg Lair GMC Team

September 21, 2026

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Employee Rating

They had a huge selection of vehicles. The sales team were professionals. They answered every question I had. More

by jimmymyers
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, William Foote, Terry Braddock

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Sep 22, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Jimmy! We’re happy to hear that you found our selection of vehicles extensive and that our sales team provided you with professional service. We appreciate your feedback and hope to see you again at Greg Lair GMC soon! Best, The Greg Lair GMC Team

September 19, 2026

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Employee Rating

Great employees, great service, organized appointments so that waiting is usually a minimum or less time. More

by sally.lair50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, William Foote, Terry Braddock , Abby Lair

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Sep 19, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Sally! We truly appreciate your kind words about our employees and the service you received at Greg Lair GMC. It's great to hear that our organized appointments made your experience more efficient. We look forward to serving you again in the future! Best, The Greg Lair GMC Team

September 19, 2026

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Employee Rating

The service team at Greg Lair have been wonderful with the repairs on my Acadia. More

by alysia.fulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

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Sep 19, 2026

Greg Lair GMC responded

Thank you for your kind words, Alysia! We’re thrilled to hear that our service team at Greg Lair GMC has provided wonderful care for your GMC Acadia. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 14, 2026

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Employee Rating

Derrick got my pickup in and out as promised . He kept me informed.The repair to my brakes seem to be very good. More

by artypratt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 15, 2026

Greg Lair GMC responded

Thank you for your review, Arty! We're thrilled to hear that Derrick got your pickup in and out as promised and kept you informed throughout the process. It's great to know that the brake repair on your pickup seems to be very good. We appreciate your trust in Greg Lair GMC and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 14, 2026

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Employee Rating

This dealership has treated us fairly and courteously! I would recommend them to anybody searching for a vehicle. More

by roberson2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Sep 14, 2026

Greg Lair GMC responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you felt treated fairly and courteously at Greg Lair GMC. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 11, 2026

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Employee Rating

They took care of all the services I needed! It took a while but there was a lot to do to get me up to date . More

by ljallenfnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 12, 2026

Greg Lair GMC responded

Thank you for sharing your experience! We appreciate your understanding as we worked to take care of all the services you needed. At Greg Lair GMC, we strive to ensure everything is up to date and running smoothly. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 11, 2026

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Employee Rating

Derrick listened to concerns and suggested extended warranty. I hope to receive a call concerning the extended warranty. More

by rondaraye965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 12, 2026

Greg Lair GMC responded

Thank you for your feedback! We’re glad to hear that Derrick was attentive to your concerns and suggested the extended warranty. If you have any further questions or need assistance, feel free to reach out to us at Greg Lair GMC. We look forward to connecting with you soon! Best, The Greg Lair GMC Team

September 10, 2026

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Employee Rating

Great service. Friendly, professional staff. Best dealer to buy your next car. Been doing business with Greg Lair for many years. The best! More

by gunnerw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Sep 10, 2026

Greg Lair GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently receive great service from our friendly and professional staff at Greg Lair GMC. We truly appreciate your loyalty over the years and look forward to assisting you with your next car purchase. Please come see us again soon! Best, The Greg Lair GMC Team

September 04, 2026

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Employee Rating

Great Service! AAAA+ Need better communication on software update! Please confirm wth customer how long service will take. More

by rwendyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Dockins, Terry Braddock

Print
Sep 04, 2026

Greg Lair GMC responded

Thank you for your feedback! It is wonderful to hear that you had a great experience at Greg Lair GMC. We appreciate your suggestion regarding communication on software updates, and we'll certainly take that into consideration. We value your input and look forward to serving you again! Best, The Greg Lair GMC Team

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