Darrin Bright

Absolutely unacceptable service – avoid this dealership at all costs. We have been taking our vehicle to this dealership’s service department for the same recurring issue for over six months. Each visit at all costs. We have been taking our vehicle to this dealership’s service department for the same recurring issue for over six months. Each visit results in a different explanation for the same unresolved problem, and despite having an extended warranty, I have already paid nearly $1,000 in deductibles and so-called "non-covered" items. This is outrageous and unacceptable. The most recent visit took things to a whole new level of negligence and danger. They knowingly returned the vehicle to my wife in an unfixed and unsafe condition, with instructions that she must take it and bring it back again for warranty purposes. This reckless decision put her life and my grandchildren's lives in danger—there is absolutely no excuse for releasing a vehicle that you know is not safe to drive. To make matters worse, trying to reach the service manager or general manager is a dead end—they are never available or even at the dealership. The last time we were contacted, we were told we’d need to pay another fee for the same ongoing issue or the warranty would not cover it. This sounds like nothing short of a threat and a tactic to pressure more money out of customers for a problem they have failed to fix. This is not just poor service—it’s unethical and potentially dangerous. I would strongly recommend that anyone considering this dealership for service stay far away. They do not stand behind their work, fail to communicate honestly, and show no concern for customer safety. More

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Do not buy a car from here! They are selling LEMONS & do not want to honor warranty’s! They are selling LEMONS & do not want to honor warranty’s! More

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Loved my experience at McLarty Nissan out of Benton. Tate Tapley is very professional and honest highly recommend! Tate Tapley is very professional and honest highly recommend! More

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If you go here ask for tate very professional and will work hard to get what you need done. work hard to get what you need done. More

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Best car buying experience ever. Do yourself a favor and stop by to see these folks. I would like to personally thank Dane for helping me with my purchase. stop by to see these folks. I would like to personally thank Dane for helping me with my purchase. More

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New car purchase Awesome experience. Both Dewayne and Darrin were very helpful and not pushy. Very informative and looks out for the buyers. Dewayne answered all ques Awesome experience. Both Dewayne and Darrin were very helpful and not pushy. Very informative and looks out for the buyers. Dewayne answered all questions about the cars very knowledgeable and without being pushy. : ) More

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A great sales experience I was really happy with the sales and finance departments, when I bought my new truck today. Every one was very considerate and willing to make a deal I was really happy with the sales and finance departments, when I bought my new truck today. Every one was very considerate and willing to make a deal. It was the best sales experience I have had in years. If you’re in the market for a new vehicle go see Dane Wooten he was a great salesman. Very clean environment and great service all around More

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Very happy with my experience Very friendly and am happy with my experience. They took care of my issue and do so in a very timely manner. Very happy customer. Very friendly and am happy with my experience. They took care of my issue and do so in a very timely manner. Very happy customer. More

by JSKILDOW Verified Customer Verified Customer

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great service people work well with customers and are very thorough thru the entire process. Darren and Jordan are very people oriented and do a great job. thank you work well with customers and are very thorough thru the entire process. Darren and Jordan are very people oriented and do a great job. thank you More

by SPRINGHILLEMT Verified Customer Verified Customer

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Very professional and courteous. Buying a new vehicle is very nerve racking. My experience at this dealership was one that eased my anxiety because of the employees that assisted wit Buying a new vehicle is very nerve racking. My experience at this dealership was one that eased my anxiety because of the employees that assisted with my purchase. More

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