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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
620 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 06, 2025
Had an appointment to drive 1 1/2 hours to test drive a
vehicle for my son that we already had a pre approval on and they sold the vehicle before our appointment. I called to let them know we were almost t
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by Kandk0012
May 31, 2025
Our car-buying experience at Fox Valley VW was nothing
short of exceptional! Our first visit was on 5/23 to check out a used VW Passat for our son. Unamused, he found another used car; however, it was alr
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by Tauneutrino
Employees Worked With
Other Employees :
Alex Williams (Finance Manager. Daniel Latcu (Sales Consultant)
August 16, 2024
This dealership was awesome.
My car broke down, and they had it in same day and got a rental for me immediately. Volkswagen of the Quad Cities had me jump through so many hoops,
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by kyle
Employees Worked With
Alan Shapiro, John Brown
Dealership Inventory (208 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Drive-In Service
- Express Service
- Quick Lube
- Free Coffee
- Vending Machines
- Home Delivery
- No Contact Transactions
- Free WiFi
- Pet Friendly
- Virtual Appointments
- Shuttle Service
- Television
- Home Test Drives
- Free Drinks
- Instant Financing
- Customer Lounge Area
