Dave Bauman | Page 2

Every one was very helpful in getting me the exact car I wanted and the price!!!! Becky was amazing!!!! wanted and the price!!!! Becky was amazing!!!! More

by DLDECESARE2013 Verified Customer Verified Customer

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Got a state Inspection and basic Maintenence LOF. Everything was fine. Great job. Will be back. Everything was fine. Great job. Will be back. More

by joed1613 Verified Customer Verified Customer

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They did a fine job on my truck. And that’s all I have to say about that. And that’s all I have to say about that. More

by Dmaxspicer Verified Customer Verified Customer

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I was scheduled for a service appointment on a weekday for 9:00am. When I arrived at the service department, I was immediately informed that there would be a delay on getting my vehicle looked at. I asked for 9:00am. When I arrived at the service department, I was immediately informed that there would be a delay on getting my vehicle looked at. I asked the service attendant approximately how long it would be for my vehicle to get in for service. The attendant could not even give me a definitive time. I asked the attendant to consult with someone in the service department and ask that person if they had an approximate time frame of when they could look at my vehicle. The attendant did not acknowledge my request. The attendant stated that they there were many vehicles ahead of me. I asked the attendant: "why was I scheduled for this time slot". Another attendant who overheard the conversation who was very offensive and rude, very abruptly stated that that the completion of this service could possibly take until the end of the day (5:00pm). I decided to take my business elsewhere. It seems to me that the service attendants have no idea how to effectively communicate with customers and cannot properly schedule repairs. I would not recommend the service department to anyone and would not trust my vehicle in their hands. More

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Was supposed to get a free oilo change and tire rotation for free because I bought my car at the dealer however ended up paying $44 forone bulb on the back drivers side of my car and never asked before chan for free because I bought my car at the dealer however ended up paying $44 forone bulb on the back drivers side of my car and never asked before changing it just did it and wouldnt give me my keys until I paid for them to change a $5 bulb and claimed to change two but I have a screen shot of what it shows on my chevy app one bulb was changed and they CLAIMED to have done other work required for an oil change at 75,000 miles and when I asked them about it he gave one excuse after the other on why that didn't get done. They also claimed to have done what would have been covered and they didn't even check that stuff as on the first form he brought out to me claimed all lights passed and it wasn't until I mentioned it suddenly another excuse. I would NEVER TRUST THEIR SERVICE DEPARTMENT AGAIN!!!! TOOK 2 HOURS FOR WORK THAT DIDNT GET DONE BUT ENDED UP PAYING MORE MONEY THAN AN ACTUAL OIL CHANGE WOULF OF COST. More

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Awesomeness. Everyone is friendly and helpful. They make it easy to get anything done with my vehicle. Everyone is friendly and helpful. They make it easy to get anything done with my vehicle. More

by wolfish_one2004 Verified Customer Verified Customer

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the sales staff is always courteous and helpful the service department is always able to schedule appointments at a convenient time that is convenient forme service department is always able to schedule appointments at a convenient time that is convenient forme More

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Half assed service. Not a friendly atmosphere. My vehicle still not right. Called about the problem and was told the computer needs to catch up with the tires???? Not a friendly atmosphere. My vehicle still not right. Called about the problem and was told the computer needs to catch up with the tires???? More

by cathyreaver Verified Customer Verified Customer

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Went in to diehl hermitage for a check engine light and a tire rotation and oil change, came back and said they didn’t find a check engine problem but proceeded to do my oil and tire rotation. Week goes by a tire rotation and oil change, came back and said they didn’t find a check engine problem but proceeded to do my oil and tire rotation. Week goes by after they cleared the code and the check engine light comes back on, took it to another Chevy dealership and solved the issues quickly. Do not recommend going to Diehl of hermitage. More

by Don’t worry about it Verified Customer Verified Customer

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Thought the price on the in cab filter was to extravagant. Live and learn I guess. extravagant. Live and learn I guess. More

by rodgerdodger60 Verified Customer Verified Customer

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