Dave McDowell
Dave McDowell at Group 1 Toyota Albuquerque

Dave McDowell | Page 3

General Sales Manager

Group 1 Toyota Albuquerque

10401 Copper Ave. NE
Albuquerque, NM 87123

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4.3
38 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

33 yrs, 9 mos

4.3

38 Reviews

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38 Reviews of Dave McDowell

November 04, 2020

Dealership Rating
Employee Rating

Customer service rep at the front desk as you come out of the automotive shop needs service remedial training. There is no need to have such a bad attitude remember I am the customer More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez , Anthony West

Nov 06, 2020

Group 1 Toyota Albuquerque responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Tammy Burns, Customer Retention Manager, (833) 798-6885

September 21, 2020

Dealership Rating
Employee Rating

I wish to write a great review for Daivon Johnson (505)557-0661. He was our service rep.and help with the sale of our GMC Cannon truck. 5 star service. Thank You for Your help all went well and we w More

by Lewis Hake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daivon Johnson

Sep 21, 2020

Group 1 Toyota Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

June 01, 2020

Dealership Rating
Employee Rating

Larry H. miller is an amazing dealership! The sales and service department is very helpful and made my experience great! I will be going back! More

by kitkatcarrell
Recommend Dealer
Yes

Other Employees Tagged: Adrian Monsanto, Michael Andazola , Dave Carrell

Jun 02, 2020

Group 1 Toyota Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Ernie Riach, General Manager 

September 06, 2019

Dealership Rating
Employee Rating

Great Customer Service and Quality! The Service Department is wonderful under the leadership of Anthony West and supported by good people like Estevan Marrujo and the technicians who kee More

by djb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez, Rodney Gutierrez , Anthony West, Estevan Marrujo, Jose in Finance

Sep 06, 2019

Group 1 Toyota Albuquerque responded

Thanks for coming in! We appreciate your support. Should you need anything else, please let us know. - Ernie Riach, General Manager

May 22, 2019

Dealership Rating
Employee Rating

Manny Delgado and Dave McDowell Put It Together I have dealt with this Dealership before but this experience was "above and beyond"! Worked a deal acceptable to both parties, efficient paperwork thr More

by DHXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Delgado, Michael Pieruissi

May 22, 2019

Group 1 Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We strive to provide a great car buying experience. Please let us know if you need anything else moving forward. Have a wonderful day! - Ernie Riach, General Manager

May 03, 2019

Dealership Rating
Employee Rating

Great Experience! I had a great buying experience!!! There was a delay in receiving my new 4Runner from the port, but Dave McDowell was wonderful at keeping me updated More

by a_mtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Monsanto

May 03, 2019

Group 1 Toyota Albuquerque responded

Thank you for coming in! We are thrilled that everything has worked out. Please let us know if you need anything else down the road. Have a great day! - Ernie Riach, General Manager

February 14, 2019

Dealership Rating
Employee Rating

Steve Madrano and Estavan take very good care of me Anthony West runs a great service center. I don’t trust my car to anyone else my experience is is always good. Thanks to all the awesome staff. More

by Sharon sexson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez , Anthony West, Steve Madrano

Feb 14, 2019

Group 1 Toyota Albuquerque responded

Thank you for the great review, Sharon! We are always happy to help whenever you need us. Be sure to reach out if you need anything else. Have a great day! - Ernie Riach, General Manager

February 10, 2019

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Employee Rating

The BEST dealership experience! Our experience working with Ryan and Josh, related to a new Sequoia, was by far the best dealership experience we’ve had! They were knowledgeable abo More

by Woods5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Murphy

Feb 26, 2019

Group 1 Toyota Albuquerque responded

Awesome, I'm so glad to hear that you enjoyed your experience! Thank you for taking the time to provide a review for us. Ryan and Josh will be so excited to know that they had such an impact on you guys. Congrats on the new Sequoia! Best, Ernie Riach, General Manager

January 24, 2019

Dealership Rating
Employee Rating

Excellent customer service customer service was outstanding and my wait time was very short by far the best experience I have ever had in a dealership I would highly recommend l More

by Donamynoahbentkeymistyleighla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez , Dave Carrell, Brandon Robinson, Anthony West

Jan 25, 2019

Group 1 Toyota Albuquerque responded

It is our goal to help you get back on the road as quickly as possible. Please let us know if there is anything we can help you out with. - Ernie Riach, General Manager

December 01, 2018

Dealership Rating
Employee Rating

Excellent customer service! The technician was polite, professional and expedient. The car was washed and ready in no time. Thank you Larry Miller! Everyone is always so friendly More

by Viveca Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez, Richard Jiron, Rodney Gutierrez, Michael Andazola , Manny Delgado, Jared Fuller, Ryan Murphy, Brandon Robinson, Anthony West

Dec 03, 2018

Group 1 Toyota Albuquerque responded

Hi, Viveca! Thanks for your positive feedback. We are happy to hear you enjoyed working with our service team. Should you need anything else, please let us know. — Ernie Riach, General Manager