Dave Pacheco
Dave Pacheco at Jack Madden Ford Sales Inc

Dave Pacheco

Service Manager

Jack Madden Ford Sales Inc

825 Boston-Providence Turnpike
Norwood, MA 02062

4.6
21 Reviews
4.6

21 Reviews

Write a Review

21 Reviews of Dave Pacheco

June 13, 2026

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Employee Rating

was taken in a timely manner and was notified on the progress of the work being done More

by NANCYLUIPPOLD
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2026

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The service center has always fixed everything on time. Respectful group. Bought van here in 2018 and all service here. More

by GNRTRHI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Debbie, Chris and Anthony at service advisor desks

Jun 12, 2026

Jack Madden Ford Sales Inc responded

Thank you for trusting us to service your Ford! We are so glad that Dave and the team were helpful to you during your experience!

June 11, 2026

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They were on time and finished in a timely manner and everything seemed to go well. More

by JLEXNER
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave us a review! We are glad that Dave and the service team were quickly able to assist you!

June 11, 2026

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We bought our Bronco there, and the sales and service are perfect. Shout out to Isabel. More

by ELLEN.BERKMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isabel

Jun 11, 2026

Jack Madden Ford Sales Inc responded

Thank you for your kind review Ellen! We hope you enjoy your new Bronco and look forward to assisting you with any sales or service needs you may have!

June 08, 2026

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Good job, why do I have to write so so so many words, this is why I don’t do these things More

by ed.sullivan0
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review Ed! We apologize for the long review process but so glad that you took the time to leave us one. We look forward to assisting you again in the future!

June 08, 2026

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Employee Rating

Very easy to schedule and work with. Quality of service from the technician was excellent. More

by BOB_POULIOT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Pouliot, Isabella

Jun 08, 2026

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review Bob! We are so glad that you had a great experience with Derek and Isabella!

June 07, 2026

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I been customer for the past 10 years and I have been treated very well starting from the sales department to the service More

by esousa54
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

Jack Madden Ford Sales Inc responded

Thank you for trusting our team! We are so glad that everyone has been helpful to you!

June 06, 2026

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Isabelle is a knowledgeable service writer. I have only had oil changes done and no problem. Once brought in for decrease in gas mileage in new truck from 24mpg to 17 mpg on same highway and fe More

by sandiebock
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Baruffi, Darien Keith , Isabelle

Jun 08, 2026

Jack Madden Ford Sales Inc responded

Sandie, we are glad to hear that Isabella has been able to provide great customer service on your visits in thus far! Gas mileage discrepancies are extremely hard to prove when speaking to the manufacturer, but we would be happy to do our best on your next visit in and talk through how we can work on this for you. If you would like to talk this through further, please call 781-762-4200 and ask for Dylan.

June 04, 2026

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Employee Rating

From. the point I walked in.the door is felt completely comfortable leaving my car for service More

by Betty990
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Alpert

Jun 04, 2026

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave us a review! We are so glad that the Franklin Ford team made your experience comfortable!

June 04, 2026

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Employee Rating

Business like atmosphere. Competent staff. Waiting room a bit austere. Predicted wait time was accurate. More

by TONYSUSEN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 04, 2026

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review Tony! We are glad that you had a good experience with Dave and the service team!

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