I wasn't pleased with the service I received.
2 days to change a tire ,because one of their technicians went to the hospital, they couldn't do it ,i can't believe the story they told me .
2 days to change a tire ,because one of their technicians went to the hospital, they couldn't do it ,i can't believe the story they told me .
More
by joseph traboulsi
Other Employees Tagged:
Steve
Sep 21, 2026 -
Jack Madden Ford Sales Inc responded
Joe, we are sorry to see this type of service come out of our service department and can assure you that this is not how we intend to do business. We will be passing this information on to our teams so that we can work on this matter internally. If you would like to discuss this matter further please call 781-762-4200 and ask for Dylan
Amazing service as always.
Chris is the best realty attentive to customers needs
Love working with him when I come in for service
Chris is the best realty attentive to customers needs
Love working with him when I come in for service
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by mryan1212
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for leaving us a review! We are so glad that Chris has been taking great care of you! Thank you for trusting us with your service needs!
Great service from writers to technicians to managers
they explain everything from start to finish
they explain everything from start to finish
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by JCAMINGOLLA
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Jack Madden Ford Sales Inc responded
We are so glad that the Jack Madden Ford team took great care of you!
The technician is an asset to your company.
He’s performed service multiple times and has always been prompt, professional and an excellent communicator.
He’s performed service multiple times and has always been prompt, professional and an excellent communicator.
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by SROBRICH57
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for taking the time to leave us a review! We are glad that the team took great care of you!
was taken in a timely manner and was notified on the
progress of the work being done
progress of the work being done
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by NANCYLUIPPOLD
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for trusting us with your service needs! We are so glad that Dave and the team took great care of you!
The service center has always fixed everything on time.
Respectful group. Bought van here in 2018 and all service here.
Respectful group. Bought van here in 2018 and all service here.
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by GNRTRHI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Debbie, Chris and Anthony at service advisor desks
Jun 12, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for trusting us to service your Ford! We are so glad that Dave and the team were helpful to you during your experience!
They were on time and finished in a timely manner and
everything seemed to go well.
everything seemed to go well.
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by JLEXNER
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for taking the time to leave us a review! We are glad that Dave and the service team were quickly able to assist you!
We bought our Bronco there, and the sales and service are
perfect. Shout out to Isabel.
perfect. Shout out to Isabel.
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by ELLEN.BERKMAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Isabel
Jun 11, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for your kind review Ellen! We hope you enjoy your new Bronco and look forward to assisting you with any sales or service needs you may have!
Very easy to schedule and work with.
Quality of service from the technician was excellent.
Quality of service from the technician was excellent.
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by BOB_POULIOT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Derek Pouliot, Isabella
Jun 08, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for leaving us a review Bob! We are so glad that you had a great experience with Derek and Isabella!
I been customer for the past 10 years and I have been
treated very well starting from the sales department to the service
treated very well starting from the sales department to the service
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by esousa54
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Jack Madden Ford Sales Inc responded
Thank you for trusting our team! We are so glad that everyone has been helpful to you!
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