Dave Pacheco | Page 2

I found the sales team to be Quick, efficient & friendly. Very pleasing atmosphere. Delivered vehicle in record time!!! Very happy!! Very pleasing atmosphere. Delivered vehicle in record time!!! Very happy!! More

by Mhl262626 Verified Customer Verified Customer

Report | Print

Purchased a 2022 F 250 that was blue oval/gold star certified pre owned. When ready to leave with purchased vehicle sun roof did not slide open. This required 2 weeks to be fixed. After a few weeks certified pre owned. When ready to leave with purchased vehicle sun roof did not slide open. This required 2 weeks to be fixed. After a few weeks of driving brakes started squealing horribly, front end had a horrible vibration that was showing uneven wear on front passenger tire, and rear slider would not open unless manually done by hand. Also an issue with blinker indicator light flashing rapidly. I went back to the dealership that I purchased the vehicle figuring things would go smoothly. After service department finally got back to me with a diagnosis they neglected to see the warranty coverage and proceeded to give me a $2500 dollar quote. Finally, after some back-and-forth and with the warranty coverage waited two weeks to receive vehicle. Unfortunately, it was said in notes that breaks were checked and were okay. Picked up vehicle on a friday night and before driving off lot found rear Slider still not fixed and after driving a day found brakes continuing to squeal horribly. Also, indicator light still flashing rapidly for turn signal. All of these things were assured to me were fixed. Due to these inconveniences and the reassurance that things were fixed which were not, I do not feel I will be making a return visit to Jack Madden Ford. More

by FRANKIEJLROD Verified Customer Verified Customer

Report | Print

Jack Madden service has always taken care of all of my vehicles no matter what type of service is required! vehicles no matter what type of service is required! More

by rdibattista1391 Verified Customer Verified Customer

Report | Print

I brought my bronco in for an oil change and error message regarding charging system. No resolve to the problem was found and the oil change was done last minute after keeping my car for 2 days. I was message regarding charging system. No resolve to the problem was found and the oil change was done last minute after keeping my car for 2 days. I was supposed to get a call back regarding a replacement for my rear right tail light which never happened. More

by PJMCCAFFERTY Verified Customer Verified Customer

Report | Print

I’ve been twice to this dealer. We tried a quick and cost free fix for a modeled fabric shield under the truck. Unfortunately I had to have the more costly fix done, but it was hand We tried a quick and cost free fix for a modeled fabric shield under the truck. Unfortunately I had to have the more costly fix done, but it was handled quickly. More

by jweinman43 Verified Customer Verified Customer

Report | Print

Thank you for such prompt, courteous service. The valet was friendly and helpful. The advisor was friendly and helof The valet was friendly and helpful. The advisor was friendly and helof More

by muffetmayakendta Verified Customer Verified Customer

Report | Print

Great and fast service place to take your vehicle for repairs very quickly and friendly people repairs very quickly and friendly people More

by bibrahim69 Verified Customer Verified Customer

Report | Print

CHRIS at Madden Ford was great to deal With. He kept me updated throughout the day. Everyone at that service department did a great job. He kept me updated throughout the day. Everyone at that service department did a great job. More

by JIM@JIMHENNIGAN.COM Verified Customer Verified Customer

Report | Print

The service center is responsive, timely and pleasant. I’ve had a great experience every time. Debbie is fantastic!! I’ve had a great experience every time. Debbie is fantastic!! More

by olsoninsurance Verified Customer Verified Customer

Report | Print

Were fast at what they did will very likely come back to the dealer for work in the future the dealer for work in the future More

by Dmassey378 Verified Customer Verified Customer

Report | Print