Dave Roberts
Dave Roberts at Porsche Louisville

Dave Roberts | Page 10

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Dave Roberts

January 07, 2026

Dealership Rating
Employee Rating

Top tier support and service that would make the Porsche brand proud. The service team and technicians went above and beyond ensuring my comfort and keeping me constantly updated on the service status. More

by josh.jacobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman , Natalie Solares, David

Jan 08, 2026

Porsche Louisville responded

Thank you for taking the time to share your overall satisfaction with your recent service experience. Our team works hard to ensure a quality experience for all who visit. Best Regards, John Casco General Manager

January 04, 2026

Dealership Rating
Employee Rating

Friendly welcoming dealership, great service, fabulous employees. Makes you want to go back. Can’t wait More

by donaldjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso, Gavin Pigman

Jan 08, 2026

Porsche Louisville responded

Our team is dedicated to ensuring a quality experience for all who visit. Thank you for choosing Germain. Best Regards, John Casco General Manager

January 02, 2026

Dealership Rating
Employee Rating

Porsche of Louisville has been very responsive, thorough, and considerate. They seems to be deeply concerned with customer satisfaction. More

by arjayfon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Porsche Louisville responded

Our entire team is dedicated to customer satisfaction, and we are thrilled that your visit met our high standards of excellence. Best Regards, John Casco General Manager

December 29, 2025

Dealership Rating
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Very courteous, accommodating and professional. Appreciate getting a loaner vehicle. Coffee really good also. Thanks More

by bobwalt1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Our team works hard to ensure a 5-star experience at every touchpoint, including the coffee. Thank you for choosing Germain. Best Regards, John Casco General Manager

December 29, 2025

Dealership Rating
Employee Rating

The experience was great from the moment we walked in to the moment we left. More

by nicholemkurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Gavin Pigman , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

We are happy to know your visit met our high 5-star standards from beginning to end. We look forward to replicating this level of service at your next visit. Best Regards, John Casco General Manager

December 28, 2025

Dealership Rating
Employee Rating

Top Notch every time ! Wonderful service and beautiful showroom - nice to enjoy refreshments while waiting More

by mwebb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Gavin Pigman , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, John Casco General Manager

December 24, 2025

Dealership Rating
Employee Rating

Very good personnel and service. Very good personnel and service. Very good personnel and service More

by GLYNHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Gavin Pigman , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Thank you for your business and kind 5-star rating. Best Regards, John Casco General Manager

December 22, 2025

Dealership Rating
Employee Rating

I purchased a 997 that needed some repairs. They were extremely helpful and knowledgeable about what needed to be done now versus later. Would recommend them highly More

by DOCPROCMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Gavin Pigman , Natalie Solares

Dec 23, 2025

Porsche Louisville responded

Thanks so much for the 5-star review! We trust your service advisor provided you with all the information you need to make informed decisions about your vehicle's care. If there is anything else we may ever help you with, please give us a call. We'd be happy to assist you. Best Regards, John Casco General Manager

December 21, 2025

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Employee Rating

Customer Service & Professionalism. Love the new changes the new owners have put into the dealership as well! More

by NKHODAPARAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Cesar Fregoso, Gavin Pigman , Natalie Solares

Dec 22, 2025

Porsche Louisville responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our Germain family. Best Regards, John Casco General Manager

December 21, 2025

Dealership Rating
Employee Rating

Gavin Pigman is a true class act and an MVP of the Porsche Bluegrass service team. His attention to detail, pragmatic approach, and exceptional communication skills are the key reasons I consistently More

by JUDE LOEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman , Natalie Solares

Dec 22, 2025

Porsche Louisville responded

Jude, Thank you so much for sharing your experience with Gavin and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, John Casco General Manager

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