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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
77 Reviews
4.9

77 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

77 Reviews of Gavin Pigman

June 01, 2026

Dealership Rating
Employee Rating

Pick up of my vehicle was on time and Drop was even better in which LeeAnn was very Courteous and Accommodating, making sure that all was Satisfactory before leaving. Service Department video was very More

by jjohnson@robertsongroupinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Jeffrey Bricker, Dave Roberts , LEEANN

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Jun 03, 2026

Porsche Louisville responded

Thank you for your great feedback! Providing 5-star service at every touchpoint is our goal. It’s wonderful to hear you appreciated the video inspection and transparency—we look forward to seeing you again for your future service needs! Best Regards, John Casco General Manager

May 31, 2026

Dealership Rating
Employee Rating

First class shop. Always friendly and welcoming. Have taken my cars there for service for the last 20 years. More

by jeffrey.todd
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

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Jun 03, 2026

Porsche Louisville responded

Your continued business and trust in our team to keep you and your Porsche safely on the road means so much to us all. We appreciate you taking the time to leave this kind review. Best Regards, John Casco General Manager

May 31, 2026

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Employee Rating

Gavin and the service department always do a great job. Their knowledge and service are great More

by david@wisetechnical.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Porsche Louisville responded

We're glad Gavin and our team provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, John Casco General Manager

May 30, 2026

Dealership Rating
Employee Rating

The staff was friendly and courteous, and very professional. They were willing to work me in during their lunch hour, which I really appreciated. No surprises just good service. More

by R.GABBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

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Jun 03, 2026

Porsche Louisville responded

Thank you for your positive feedback. We are happy our team was able to accomodate schedule and ensure a quality guest experience. Best Regards, John Casco General Manager

May 30, 2026

Dealership Rating
Employee Rating

Like the car, Porsche Of Louisville is top notch! Gavin, and the entire staff is courteous, friendly, professional and totally competent. They do what they say they will, when they say they’re going More

by CTM928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Porsche Louisville responded

Thanks so much! Your trust in Gavi and our service team is an honor. We look forward to more opportunities to continue earning your business with service like this. Thanks for choosing Germain Porsche of Louisville for your automotive needs! Best Regards, John Casco General Manager

May 29, 2026

Dealership Rating
Employee Rating

Great experience. Gavin always takes great care of me. No hesitation on recommending Porsche louisville to friends and family. More

by andrewholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Porsche Louisville responded

Thank you so much for your rating and review! We're so happy to hear about your great experience at our dealership and that Gavin was able to assist you in getting your vehicle serviced. We truly appreciate you recommending our dealership to others! We look forward to our continued relationship. Best Regards, John Casco General Manager

May 28, 2026

Dealership Rating
Employee Rating

Very easy to work with. Good updates. Informative and got my issue solved first time. Friendly warm atmosphere from the entire dealership in general. More

by dpinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier, Dave Roberts, Ashley Wright, Aaron Browning

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May 29, 2026

Porsche Louisville responded

Thank you! Our team is delighted to know your visit reflected the quality and efficiency we work hard to deliver every day. We truly appreciate your feedback and the opportunity to serve you. Best Regards, John Casco General Manager

May 22, 2026

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Employee Rating

Best Service ever! Excellent communication and easy to reach on the phone. Not email and or text only as others are turning to More

by rob@rd-lex.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

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May 26, 2026

Porsche Louisville responded

Thank you for your wonderful feedback! We’re glad to hear you experienced excellent communication and appreciated being able to easily reach our team by phone. We truly value your support and look forward to serving you again! Best Regards, John Casco General Manager

May 14, 2026

Dealership Rating
Employee Rating

Always a great experience with Gavin and the team at Porsche Louisville. Easily the best dealer in the regional for both sales and service. More

by lou502
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Randy Biery, Cesar Fregoso

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May 20, 2026

Porsche Louisville responded

Your business and trust in our team are greatly appreciated. Thank you for taking the time to share your 5-star service experience. See you next time. Best Regards, John Casco General Manager

May 10, 2026

Dealership Rating
Employee Rating

Car left with 1. 4 qtr low on oil - didn’t realize until was back in Lexington- Gavin was quick to help and sent oil to be delivered the next day More

by DOWELL_HOSKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Porsche Louisville responded

We apologize for the issue that occurred and appreciate you bringing it to our attention. We’re glad to hear Gavin was able to step in quickly and resolve the situation right away. Best Regards, John Casco General Manager

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