Dave Roberts
Dave Roberts at Porsche Louisville

Dave Roberts | Page 2

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Dave Roberts

July 21, 2026

Dealership Rating
Employee Rating

Excellent team at Porsche Louisville. Always Thorough and helpful, I appreciate everything they've done to make this experience great! More

by JM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Gavin Pigman

Jul 22, 2026

Porsche Louisville responded

JM, We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Porsche Louisville with only the best there is to offer. Best Regards, John Casco General Manager

July 19, 2026

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Very friendly! Always accommodating. I feel like the sales and service crew are all real car people. More

by SLCLARK6471
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 20, 2026

Porsche Louisville responded

Our sales and service teams are focused on delivering a quality guest experience to all. Thank you for choosing Germain and for sharing your positive service experience. Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
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Great experience and communication. Car came back clean. Drivers extremely courteous and friendly. Very convenient expereince More

by ukgator
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Jul 20, 2026

Porsche Louisville responded

Thank you for your kind review! We're glad to hear you had a great experience with our team and that our communication, convenient service, and courteous drivers made a positive impression. We appreciate your feedback and look forward to serving you again! Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Service managers are always friendly, courteous, accommodating and helpful. Scheduling is easy. Loaners are great to have. Very sorry to hear that some customers have abused the loaner program such More

by JCSTATESKY
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman , Jeremy Carrier

Jul 20, 2026

Porsche Louisville responded

Thank you for your thoughtful feedback! We're pleased to hear our service team continues to provide friendly, courteous, and accommodating care. We appreciate your understanding regarding the loaner vehicle program and your suggestion about the fuel process. Your feedback is valuable, and we look forward to continuing to provide a convenient and positive service experience. Best Regards, John Casco General Manager

July 18, 2026

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Service managers were friendly, helpful, and efficient. Real-time text updates on service progress were helpful. Service interval was fasters than expected. More

by RGENEHOFFMAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Biery, Shawn Collier, Jeremy Carrier , John Casco

Jul 20, 2026

Porsche Louisville responded

Thank you for your great feedback! We're glad to hear our service team provided friendly, efficient care and that the real-time updates helped keep you informed throughout the process. We appreciate your business and look forward to serving you again! Best Regards, John Casco General Manager

July 17, 2026

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From the phone call to make my service appointment to picking up my squeaky clean, "like-new" Cayenne, the whole experience was seamless. David Roberts took excellent care of me and the service guys sent More

by cara8
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2026

Porsche Louisville responded

Thank you for sharing your wonderful experience! We're thrilled to hear that David Roberts and our service team provided seamless communication, detailed updates, and efficient service from start to finish. We're glad your Cayenne was returned looking and feeling like new, and we appreciate your trust in our team. We look forward to serving you again! Best Regards, John Casco General Manager

July 16, 2026

Dealership Rating
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Great service. Always feel like I get excellent service at this location. They do a quality job. More

by jm12bflying
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Jul 17, 2026

Porsche Louisville responded

Your continued business and trust in our team mean so much to us all. We look forward to your next visit and delivering another quality experience. Best Regards, John Casco General Manager

July 15, 2026

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David was great to work with and schedule d a loaner car for me. The mechanic rode with me to hear tick and researched a known issue and corrected it. More

by r91528
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Porsche Louisville responded

Our goal is your overall satisfaction. Thank you for sharing your experience with our team and their dedication to ensuring you and your vehicle receive only the best care. Best Regards, John Casco General Manager

July 15, 2026

Dealership Rating
Employee Rating

Great service, always responsive, very easy to work with. Highly recommend. The service team is excellent and always kept me updated when they had to get a part at the last minute. More

by CKELLY8
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Porsche Louisville responded

Thank you for your kind recommendation! We're delighted to hear our service team was responsive, easy to work with, and kept you informed every step of the way, even when an unexpected part was needed. We truly appreciate your trust and look forward to serving you again! Best Regards, John Casco General Manager

July 13, 2026

Dealership Rating
Employee Rating

I really appreciate the honesty & professionalism of everyone at this dealership. They were transparent about pricing, respectful of my schedule, & explained every step. From the purchase through serv More

by lmcjdc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso

Jul 14, 2026

Porsche Louisville responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team's honesty, professionalism, and transparency. It's great to know your purchase and service experiences have been seamless, accommodating, and respectful of your time. We value your trust and look forward to continuing to provide you with exceptional service for years to come. Best Regards, John Casco General Manager

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