Dave Small | Page 10

Exceptional experience Dave Small and Lisa Friedrich were great very professional. Dave made me feel good about my purchase and Lisa made sure I had a well secured loaned . Very smooth process I drove my BMW great very professional. Dave made me feel good about my purchase and Lisa made sure I had a well secured loaned . Very smooth process I drove my BMW home the next day and I love the car Thank you Dave you're the man!! More

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I'm a return customer of Dave Small's, just purchased my second Mazda from Dave. This will be my 3rd Mazda owned, one 3 and now my second 6- 2014, LOVE IT!!!! I went in for a routine oil chang purchased my second Mazda from Dave. This will be my 3rd Mazda owned, one 3 and now my second 6- 2014, LOVE IT!!!! I went in for a routine oil change and ended up buying my new car! Dave and his team have provided me with exemplary customer service. Their service department runs in conjunction with their sales team. They understand the meaning of customer loyalty and they are willing to see this concept through. Every person in their dealership has been genuinely friendly and accommodating. Dave is knowledgeable about the product and works towards the sole goal of customer satisfaction. Dave and his team have treated my like a celebrity, a friend and a family member all at once. In addition, I have trusted all of my Mazdas in their care for all service matters, which granted have been solely minor upkeep due to the integrity of the product, and have been completely satisfied. I will continue to return to Mazda of Manchester and I would recommend this dealership, and in particular Dave Small to anyone. Thank you Dave and Mazda of Manchester! More

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The entire team was extremely helpful, friendly, and responsive. From my initial webchat with Mike Sawyer to ask a few questions and set up an appointment, to my sales experience with Dave, Michelle, an responsive. From my initial webchat with Mike Sawyer to ask a few questions and set up an appointment, to my sales experience with Dave, Michelle, and Lisa to closing the deal with Rob, I felt welcome and well accommodated. Scott provided a fair and honest assessment of my trade-in vehicle and Bob was very friendly when refunding my deposit after purchase. Dave was friendly and showed me every aspect of the Mazda 3 I purchased at the time of test drive and again at vehicle pickup. Michelle helped me maximize savings through Loyalty cash since we had recently purchased another Mazda within the last year. Lisa assisted the two of them while I did my credit application and was attentive both via my phone and email questions. Rob helped me make informed decisions about warranty and additional insurance items while being aware of my bottom line payment concerns, while be outgoing and great to work with. I was very pleased with the level of service I received from all of the staff we interacted with. They made my boyfriend, young daughter and me feel comfortable during the entire buying process. I highly recommend Mazda of Manchester! More

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The people @ Mazda Manchester went the extra mile. We were impressed with their knowledge of the products on offer and their efficiency. We experienced difficulty (or lack of interest) at other dealersh were impressed with their knowledge of the products on offer and their efficiency. We experienced difficulty (or lack of interest) at other dealerships we visited. Mazda of Manchester turned these problems into opportunities. What Stacie didn't know about the cars that they had for sale you could write on the back of a postage stamp. Rob found us the perfect finance deal. Dave was really patient whilst we deliberated and Scott could not have been more professional nor courteous. More

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I really couldn't be happier with the experience I had purchasing my new car at Mazda of Manchester. This is a dealership that clearly believeing in providing the easiest experience possible when pur had purchasing my new car at Mazda of Manchester. This is a dealership that clearly believeing in providing the easiest experience possible when purchasing a car.. At, no time did I feel pressured or strong armed by any of the staff (a trait that other dealerships often ignore). All in all they are a great team and their attitude makes the often stressful experience of buying a new car as smooth as possible. I highly recommend them and plan on spreading the word to everyone that I know. Thanks again Dave and Rob. You have gained a loyal customer. Sincerely, FT1(SS) Bradley W. Beda More

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We went to Mazda of Manchester after looking for a car for about 3 weeks. We had just started looking and had looked at used cars and realized that moving from a van to a 5 seater car with 2 boys their for about 3 weeks. We had just started looking and had looked at used cars and realized that moving from a van to a 5 seater car with 2 boys their sports equipment and friends as well as two large dogs that we should take another look at used CX9's. We had no intention of buying a car that day - we even said to eachother "we are not buying a car today" on the way there. We walked into the dealership and a nice woman asked how she could help and introduced us to Dave who took the time to show us some used CX9's as well as explained car options and financing options. Based on the information he shared we decided to look at a new CX9 with all the options we were looking for and realized it was affordable. We walked away putting a deposit on a brand new car. Dave was patient with us, personable, - answered all of our questions and the Mazda team provided great information on financing options. Dave also took the time to explain all the functions of our new car with all its safety and tech items. The financing people were great and explained everything. All in all my husband felt it was the best car buying experience he has had. We have been back for our free car washes and have caught up with Dave and are planning on getting a couple of accessories for the car. Car has been great so far - great handling - was great in a recent thunderstorm downpour and I look forward to how it will handle in the snow. More

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I visited this dealership with the intention of just checking out the features in a Mazda 3 Grand iTouring. Dave was very accommodating and allowed me to take one on a test drive. We discussed the pros checking out the features in a Mazda 3 Grand iTouring. Dave was very accommodating and allowed me to take one on a test drive. We discussed the pros and cons of the iTouring and Grand iTouring trims. The whole time Dave was very friendly and never pushed me to make a purchase. In the end I purchased an iTouring. Dave was very pleasant to deal with, very helpful and accommodating. I dealt with Harold, the business manager once they saw that I was serious about purchasing the car. Harold was very knowledgeable about the whole process and made light work of things I thought would be big problems. He was also very honest with me. I think I got a fair deal, Overall I had a good buying experience with Mazda of Manchester. More

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I initially went into this dealership to look at a used car and I first worked with Pat. After visiting several other dealerships, I decided to come back to look at the new Mazda 3 and ended up purchasing car and I first worked with Pat. After visiting several other dealerships, I decided to come back to look at the new Mazda 3 and ended up purchasing a 2012. The Mazda 3 had everything I was looking for in a car, both mechanically and visually. In my return, I worked with Michelle and Dave who were both knowledgeable and professional. I was able to work closely with Michelle over financing and we were able to come up with a reasonable plan that was within my budget. I also had specific requirements and they were able to find the car that I wanted in a dealership in NH n wihch they were able to bring it down in just a few days. I was very happy to be able to drive out in the time frame I initially came in with. Dave was friendly and took the time to go over the specifics of my car. By the time I left the dealership, I was secure in the fact that I made the correct decision and I am still very happy when I get behind the wheel. I also like the fact that I can bring my car down to be washed for life at any time. I have recommended Mazda to my friends and talked about how pleasing and non pressuring my experience was. More

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Dave Small was absolutely wonderful to work with. This was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! More

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If you are looking for a low-pressure, helpful and friendly dealership Mazda of Manchester is the perfect choice! From test driving to driving my new car off the lot the whole experience was nothing b friendly dealership Mazda of Manchester is the perfect choice! From test driving to driving my new car off the lot the whole experience was nothing but amazing! Everyone went above and beyond to help me find the perfect car and made the whole process as easy as possible! Definitely glad I went with Mazda of Manchester! More

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