"Great group of people"
My wife and I were both treated extremely well at Royal Gate. Dave was my initial contact and he was great; I want to thank him for that experience. Jennifer was very available and helpful which is a key position there as well.
We are not normally easy to work with and Todd met us before we even entered the salesroom, Todd was then outstanding in details and really connected with my wife which made the difference and sold us on this purchase. He tried to find the right vehicle at the right price and HE DID!!! I think that he procured it from Omaha, Nebraska... Then Finance Mgr Jason took the necessary time to work with us and helped us make the right decisions. Everyone else that I "ran into" during our time there was very pleasant and helpful no matter the questions or circumstances, Unequivocally 5 stars.
"A Great Team "
The staff worked as a team more than I had expected from a dealership.
The service dept makes me feel like I’m in good hands.
Everyone is professional and friendly.
"Honest and excellent service "
As long time customers me and my family always enjoy coming in to this dealership when we need any help buying or servicing our cars. Employees with empathy and integrity keep us coming back. We would not go anywhere else for any of our car needs. Thank you for your incomparable customer service!
"An experience of a lifetime"
First time experience with getting a new car. It was an experience to remember and a place a I know will take care of me for years to come!
"Dave Smith Exceeded Expectations"
Dave Smith was an absolute pleasure to work with. He exceeded expectations on what I would expect from a car dealership, I wish I could give him more than 5 stars because he deserves 10+. He found us the perfect car with everything we wanted and then some. Even though I know he is busy, Dave never showed it. He was knowledgeable, patience, and kind and took his time to answer all our questions, spent time going over the vehicle and worked to make sure we had everything we needed to make buying a new car a smooth and seamless transition. Saying Dave provided excellent customer service does not seem like enough, he went above and beyond anything I have ever experienced. This was hands down the best car buying experience I have ever had. In fact, I cannot wait to buy my next vehicle from Dave and the team at Royal Gate.
"They won my business back"
Dave Smith was great to deal with . In the past I wouldn't go near this dealership because of how I was treated but the new Crew was awesome and mad our buying experience wonderful. Would highly recommend buying there!
- Holy Moly
Super job. The entire experience was a well oil machine worth perfection. The Royal Gate Dodge Ram Jeep Dealership along with all the employees including the cleaning staff did a wonderful job. I hope this will get me to twenty five words so that I can submit the survey.
"Excellent again! "
Great customer service as usual!
Dave Smith is fantastic to work with and Jennifer was quick to get us in and out if the finance office!
"Dave is the best!"
- Ashley Boland
Dave was understanding and helpful from the time he said hello. He listened to everything we wanted and made it happen. He was truly the best!!!!
- Roth, lauren
Amazing dealership! Everyone was super helpful and nice! My salesman Dave, made sure to find me the perfect Jeep and made sure I was 100% satisfied with my new Jeep!