Dave Thompson

I feel as though the service here wasn’t great. Management and staff are not on the same page & it’s only been problems since I purchased my car here in December. Management and staff are not on the same page & it’s only been problems since I purchased my car here in December. More

by FLEURETTEMARIESTEVENS.FS Verified Customer Verified Customer

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The experience was wonderful. Friendly courtesy detailed in their explanation and keeping me up to date on the process and status. I don’t know who Jeremy McLaughlin is so it i Friendly courtesy detailed in their explanation and keeping me up to date on the process and status. I don’t know who Jeremy McLaughlin is so it is unfair for me to rate him. I may have met him but don’t remember him …dealt with Dave Thompson the entire time and he was awesome. Great guy very honest and even keel demeanor. The only recommendation I have is that the entire process from the time you walk in and move around and through it and different people needed a checklist so that nothing was missed or forgotten. Car sales is very high paced and everyone’s trying hard but there is a lot to do with every sale. Having a master checklist for the entire sale would be a huge help.. not intentionally but it felt like everyone was trying to remember everything off the top of their head .. eventually it will cause misses or errors. There is a lot of verbal info shared with customers and they will never remember everything. Impossible. Having a copy of a full checklist that the dealer and customer keep would elevate your customer service score’s astronomically. Thank you. More

by mikeandjenng2009 Verified Customer Verified Customer

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Amazing experience from start to finish. Super efficient. Amazing staff. I need fifteen words. Peace Super efficient. Amazing staff. I need fifteen words. Peace More

by bethsmo25 Verified Customer Verified Customer

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