I was very genuine.
I understood everything wonderful job. I love Kia. Ricardo, you’re no my number one. I love all the employees. They’re very kind and generous. Thank
I understood everything wonderful job. I love Kia. Ricardo, you’re no my number one. I love all the employees. They’re very kind and generous. Thank you.
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by TRISHAGILBBT8
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega
May 07, 2024 -
Greenway Kia North responded
We're so glad to know you had a wonderful experience with Ricardo and the rest of our team at Greenway Kia North! We appreciate your kind words, and we look forward to serving you again in the future. Safe travels!
My experience at Greenway Kia North was wonderful.
I had a great sales man Gemoi who did an excellent job of getting me in the car that I wanted. I love Greenway Kia North 👍🏾❤️
I had a great sales man Gemoi who did an excellent job of getting me in the car that I wanted. I love Greenway Kia North 👍🏾❤️
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by henryterrese
Other Employees Tagged:
Gemoi
May 07, 2024 -
Greenway Kia North responded
Henry, we're so glad to know that Gemoi was able to help you find the perfect car at Greenway Kia North. Thanks for sharing your experience and enjoy your new ride!
Great experience!
! Monica was very informative, helpful and made the process seamless. Went out of way to make sure I got the car I wanted.
! Monica was very informative, helpful and made the process seamless. Went out of way to make sure I got the car I wanted.
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by jackiiomarie
Verified Customer
Verified Customer
Other Employees Tagged:
Monica and Hamza.
May 06, 2024 -
Greenway Kia North responded
Jacki, we're so glad to know Monica provided you with a great experience at Greenway Kia North! We always aim for seamless transactions and happy customers. Enjoy your new car!
I had an 8am appointment and arrived a few minutes early
but was immediately greeted y my service coordinator Jennifer. She told me the service required would take 2-3 hours. At 10:45 I drove out in a rep
but was immediately greeted y my service coordinator Jennifer. She told me the service required would take 2-3 hours. At 10:45 I drove out in a repaired and freshly washed vehicle! That’s all I can, keep your word!
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by Alpo821
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jennifer
May 06, 2024 -
Greenway Kia North responded
We're glad to know that Jennifer and our team at Greenway Kia North were able to provide you with prompt service! We appreciate your feedback, and we'll always strive to keep our word. Safe travels in your freshly serviced vehicle!
First, they continuously kept ordering the wrong parts
for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was repo
for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was reported by the technician and given to an advisor (whom i have never spoken to) and he then stated that he called me and i came and picked it up, which never happened, then changed his story and said a lady (who was not me) came and said it was hers and was let into MY vehicle and she grabbed the money. All while this has been going on, i have called multiple times and spoke to the service manager, Joe Vega, who has been way less then helpful during the whole situation. He did nothing to help me, i never got calls back or updates and he laughed the whole situation off. Lastly, i reached out to the GM and was not ever able to get into contact. I am still currently waiting on a call back that i am expecting to never get. Safe to say i will never be back.
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by Helena Zepeda
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Vega
May 16, 2024 -
Greenway Kia North responded
Helena, I'm truly sorry to read about your experience. It's clear that we've fallen short of our usual standards and for this, we apologize. We take matters like these very seriously and would appreciate the opportunity to rectify the situation directly with you. Please reach out at your earliest convenience so we can discuss further details about what happened here - Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com
I am very unhappy please speak to your surface
representative Frank. He can answer any questions.
representative Frank. He can answer any questions.
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by anderia
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega, Service department
Apr 29, 2024 -
Greenway Kia North responded
It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit from your perspective so we can improve going forward. Please reach out when you have the chance. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com
Friendly staffs and very attentive to your needs when you
enter the facility. I would recommend them always!
enter the facility. I would recommend them always!
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by joanned2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega
Apr 29, 2024 -
Greenway Kia North responded
Joanne, we're so glad to know you had a positive experience with our team at Greenway Kia North. Thanks for your recommendation and kind words!
Very courteous, on time with performance and very
professional they kept me informed with all that was done on my truck.
professional they kept me informed with all that was done on my truck.
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by gotaylissette
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Greenway Kia North responded
We're glad to know you had a positive experience with us at Greenway Kia North! Our team always aims for professionalism and timely service. Thanks for the review, we appreciate it!
They were friendly and patient with me, and explained the
various processes rather well and concisely. I will definitely revisit for future service!
various processes rather well and concisely. I will definitely revisit for future service!
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by danl43090
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris, Jose
Apr 24, 2024 -
Greenway Kia North responded
We're delighted to know you had a positive experience with our team at Greenway Kia North! We look forward to assisting you again in the future. Safe travels until then!
I love it it make my day every time I do service in my
car
car
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by versacefrenel
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Greenway Kia North responded
Your kind review warms our hearts! Thank you from the Greenway Kia North Team.