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David Andrew
David Andrew at Greenway Kia North

David Andrew | Page 28

General Manager

Greenway Kia North

625 N US Highway 17-92
Longwood , FL 32750

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4.5
334 Reviews
4.5

334 Reviews

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334 Reviews of David Andrew

October 27, 2023

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Employee Rating

Irresponsable Poor customer service Disrespectful with clients time and liars. You never know what they are doing for real in your car. More

by daicyortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Gansham, Jose Vega

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Oct 27, 2023

Greenway Kia North responded

I'm sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd like the opportunity to learn more about what happened so that we can address any issues directly, please consider reaching out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

October 26, 2023

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Employee Rating

My whole experience with this dealership has been below grade the sales aspect was not great the service again is also not great the general manager wrote back to me but I never heard from him again so thi More

by Xgf500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 27, 2023

Greenway Kia North responded

We're truly sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've fallen short of this expectation. We'd like the opportunity to make things right. We won't be able to locate your contact information without a full name — please consider reaching out directly so we can address any issues you had with both sales and service aspects. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

Oct 27, 2023

Xgf500 responded

I have sent David an email with my contact information we will see if and when he responds

October 24, 2023

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Employee Rating

They definitely do not care about the customer's time. Made an appointment for a recall a week early, when I got there I was told it has to be ordered. When I asked how will I know it is here they said " More

by yurivoskov02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 27, 2023

Greenway Kia North responded

I'm sorry to read about your experience, it sounds like we've missed the mark on providing efficient and thorough service. We understand how valuable your time is and apologize for any inconvenience caused. I'd appreciate the opportunity to discuss this further with you directly so that we can improve our services moving forward. Please feel free to reach out at a convenient time for you. Thank you, Jose Vega - Service Manager - 407-571-1234

October 22, 2023

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Employee Rating

They are fast and have knowledge and they won’t take more time that what is needed More

by kronosn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 23, 2023

Greenway Kia North responded

Thank you for the review! We appreciate your support and hope to see you again at Greenway Kia North!

October 22, 2023

Dealership Rating
Employee Rating

Bad business they will not own up to what they did wrong. Kia is trash More

by Kia is trash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 23, 2023

Greenway Kia North responded

We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Jose Vega - Service Manager - 407-571-1234

October 21, 2023

Dealership Rating
Employee Rating

The service of the dent I have on the car was resulted excellent. Thank you to Gemoi to follow up I am very happy with the result. Thank you again. More

by gattornov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gemoi

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Oct 23, 2023

Greenway Kia North responded

We're glad to know you had a great experience with our service team and Gemoi at Greenway Kia North. Your happiness is our happiness as well, we are thrilled to have contributed to your positive experience. Thank you for your feedback, we appreciate it!

October 21, 2023

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Employee Rating

Charles in service department was amazing at taking care of my truck and making sure everything was done right definitely a dealership that treats me like family instead of just a customer love all them at More

by Big money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gansham, Jose Vega, Charles in service department

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Oct 23, 2023

Greenway Kia North responded

We're delighted to know that Charles and the rest of our team at Greenway Kia North have made you feel like family! Thanks for trusting us with your truck. We appreciate your kind words and look forward to your next visit!

October 21, 2023

Dealership Rating
Employee Rating

Good customer service ready at the time promise car been wash without asking easy access More

by lucjioelivert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 23, 2023

Greenway Kia North responded

We are so happy that our Greenway Kia North team earned your five stars. Thanks for working with us.

October 20, 2023

Dealership Rating
Employee Rating

Nice friendly atmosphere- Informative and knowledgeable- Courteous and very kind I always appreciate and enjoy my experiences with this Dealership. Great Team👌🏽 More

by RCMCINTYRE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 20, 2023

Greenway Kia North responded

We're so glad to know you've had consistently positive experiences with our team at Greenway Kia North. We strive for a friendly, informative environment and it's great to see that reflected in your visits. Thanks for the review!

October 20, 2023

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Employee Rating

Service department was great! Explained all services that needed to be complete. Quick and easy. More

by JVinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gansham, Jose Vega

Print
Oct 20, 2023

Greenway Kia North responded

Reviews like this one make our day! Our goal is to always meet the customers' needs. Thanks from the Greenway Kia North team.

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