David Arakelyan

Sold an accident-damaged X3 to a new dad. Still no apology. My family has owned more than 20 BMWs over 30 years. In October I bought a 2024 X3 from BMW of Freeport to bring my newborn daug Still no apology. My family has owned more than 20 BMWs over 30 years. In October I bought a 2024 X3 from BMW of Freeport to bring my newborn daughter home in. I told my salesperson, David, and the manager, Rahat, that safety was the whole reason I was buying it. I asked every question you’re supposed to ask. Was it in good condition? Why did it lose its CPO status? They told me the car was perfect, the Carfax note was minor, and the CPO status was lost over a missed oil change. Right before pickup they sent it to their body shop for a “small imperfection.” I asked several times what was being fixed and never got an answer. After my first real drive, a key safety sensor failed. BMW of Long Island City inspected it and found within minutes: Significant prior accident damage, which caused the sensor failure A replaced bumper with a poor repaint The bumper held on with a wood screw and glue Non-original struts So either Freeport never did a basic inspection, or they knew and sold it to me anyway. Neither one is OK. It took weeks of pushing and going to BMW corporate before they refunded the car. Even then, no one has apologized or admitted anything was wrong. Now they’re charging me for gas on the loaner, even though I filled it up a block from the dealership. David and Rahat strung me along through the whole process. If you buy here, get an independent inspection first and get everything in writing. More

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David was very patient and spent the time reviewing the features of the car…which has not always been the case previously. One thing the dealership and/or BMW could improve upon. I received two advertiseme features of the car…which has not always been the case previously. One thing the dealership and/or BMW could improve upon. I received two advertisements that had a better deal than what I got. I recognize that the terms are different but all this does is cause confusion and frustration. It is why I hate shopping for a car. But again, David did a nice job in reviewing the vehicle More

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David was very helpful with my decision. He went over all the details about the car and the leasing process. I was very happy with the service and attention I was provided. I definitely reco He went over all the details about the car and the leasing process. I was very happy with the service and attention I was provided. I definitely recommend him with your next car purchase. More

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I had a problem with a pre-owned car within the first couple of weeks of buying it. David and the sales manager worked with me to take the car back and find a wonderful and a scarce 2026 model of the sam couple of weeks of buying it. David and the sales manager worked with me to take the car back and find a wonderful and a scarce 2026 model of the same car for me within about 10 days. I have been buying cars for a few decades and this is by far the most accommodating dealership I have ever worked with. More

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David is an outstanding salesperson! He made sure we were fully taken care of and helped us get exactly the car we wanted. He worked hard to make sure we were satisfied and answered ever He made sure we were fully taken care of and helped us get exactly the car we wanted. He worked hard to make sure we were satisfied and answered every question we had along the way. We will absolutely be working with David again, and I will be recommending him to all of my friends and family. He truly earned our trust and business! More

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David was extremely pleasant to work with. I appreciate his patience’s, how personable he was, and the fact that he was really knowledgeable of the features in my car (great first demo/setup). I appreciate his patience’s, how personable he was, and the fact that he was really knowledgeable of the features in my car (great first demo/setup). I would recommend him for future car purchases. More

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This is my second car from BMW of Freeport and both experiences were amazing. Frank was amazing back in 2021 and David is super super excellent. This will always be my dealership. experiences were amazing. Frank was amazing back in 2021 and David is super super excellent. This will always be my dealership. More

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Excellent customer service I was introduced to David, One of the salesmen at BMW of Freeport. Excellent salesman and tremendous length to satisfy the customer One of the salesmen at BMW of Freeport. Excellent salesman and tremendous length to satisfy the customer More

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Bought an X3 from David this month…was an absolute pleasure start to finish. Highly recommend!! pleasure start to finish. Highly recommend!! More

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Good dealership clean and very attentive hard working people who do right by there customers people who do right by there customers More

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