David Belanger | Page 2

I didn't have a pleasant experience at Boch Honda West and may not think of purchasing there again and would not recommend others as well. Went to test drive and purchase a new CRV. Was given a used CRV and may not think of purchasing there again and would not recommend others as well. Went to test drive and purchase a new CRV. Was given a used CRV to test drive stating they all drive the same but I really liked it. The new one was LX and had dealership installed leather seats which I didn't like, so I went with the used one and it was EXL and certified. I was not shared the specs and Carfax of that car. Was reminded of my Culture when I negotiated. Was forced to finance with them even though I was ready to pay upfront, stating Honda's losses last couple of years. My credit was unnecessarily hard hit 4 times that day. They tried other banks before coming to Honda finance. I was given a horrible rate even after having a good credit and paying more than half the money down. Later found the car actually had accident history which they had not shared even when I had asked for the specs and papers. I felt deceived, mislead and cheated. The Salesperson went to the extent of letting me know my culture, but my question is "Is it in Boch Honda's culture to hide information from buyers and deceive them?" More

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Excellent customer service with David Belanger. Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look for Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look forward to coming back again. Thank you for all your help. More

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