David Cain | Page 47

Lies, that cost me scores and money Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that they were running my credit through multiple banks to find approval. I asked why they did not send through Eglin Federal Credit Union since all my auto loans have been through them and I have great history with them. I was told that EFCU denied my loan request. I thought that was odd but was told it was probably due to me paying off my loans fast. Ok, whatever. Was then told that PenAir approved it for 2.45% which wasn't so bad versus EFCU's 1.99%. So as I'm in EFCU to pay for my payment I asked a loan officer why my loan was rejected. She informed me that a request was never sent to them. The APR was also 2.75% not the 2.45% I was told. I was not happy since my credit was run 4+ times knocking my credit from a 720 something to a 640. Ultimately this cost me time and money not to mention my credit score. Luckily I was able to refinance my truck for a lower rate and less payment. I will not recommend Allen Turner to anyone due to this kind of practice. I am local and family has been for over a hundred years and this kind of practice does not need to happen in this town. More

by jdowdy Verified Customer Verified Customer

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Easy to deal with David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone! David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone!! More

by wanda0 Verified Customer Verified Customer

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very nicedealership would buy there again and david shapiro was nice and know his job,price was right on our trade in and also on the new car would buy there again and david shapiro was nice and know his job,price was right on our trade in and also on the new car More

by csmith229 Verified Customer Verified Customer

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Sold me a car that already had issues I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it withi I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it within the first three weeks of having the vehicle. I was told by the salesman when I bought the car that there was absolutely nothing wrong with the car & it had a clean car fax. First I was told my struts we're going out by Allen turner Hyundai in Pensacola, Florida and that I needed to take it back to the place I got it from in order to get those fixed. They refuse to fix it because I didn't buy an "extended warranty" even though they sold me the vehicle with bad struts. Then my starter went out that I had to replace myself which was $370. Because again, I didn't buy the extended warranty for an extra $1200. Then my check engine light came on and I do have a power train warranty so they fixed that. This was all in a three week time period. I just felt like since I wasn't financing through them, and they pretty much sold the car and recieved their 10 grand that they didn't have to fix my car or take care of things for me as a customer. Definitely would not recommend them unless your buying a brand new vehicle. They sell you things that are broken and then don't want to fix them. I bought a vehicle from a small car lot with only a few cars and they STILL put new tires and struts on the vehicle before I drove it home because they knew they were bad. You don't sell people messed up cars. I have kids and need something dependable and I told them that. After several attempts of trying to get my struts replaced I've just given up. More

by vannahbee07 Verified Customer Verified Customer

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Customer/User friendly I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the process of buying. Since, I was already happy with the price, there wasn't a long uncomfortable haggling period. A finance application online and a few exchanges of information via electronic means and the sale was done, except for the actual signatures and pick up of the vehicle. I worked with Jessy over the phone, mostly. Once I arrived at the dealership, Jessy met me with a handshake and a set of keys. We immediately test drove the vehicle, since I'd already owned a previous model, it wasn't a long drive. After 20 minutes, give or take, the deal was done and I was on my way home. All of my previous car purchases had been long, drawn out events that left a bitter taste from the experience. This time, has been by far, a great deal and easy thing to do. No hassle, no fuss, and no regrets, thanks for everything. More

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excellant Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in t Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in the last 18 months. thanks Berney More

by bumperking Verified Customer Verified Customer

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I just keep coming back I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From th I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From the sales staff to the service personnel, Great job! p.s. David Cain was involved in three of those purchases and probably the reason I made the decisions. More

by RAGILLESPIE Verified Customer Verified Customer

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Great Group of People Allen Turner Chevrolet in Crestview has an outstanding staff. I have had a great experience with the dealership, from the first day we bought our 2014 Allen Turner Chevrolet in Crestview has an outstanding staff. I have had a great experience with the dealership, from the first day we bought our 2014 Impala from the salesmen, accountant and service department. I then bought my 2014 Silverado from Allen Turner. More

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Got what I needed! This was a great buying experience, and I've bought a lot of cars since 1959! Jessy Stancher helped me find what I needed to replace a leased vehicle This was a great buying experience, and I've bought a lot of cars since 1959! Jessy Stancher helped me find what I needed to replace a leased vehicle. He was thorough and available when I had the time to look. Jessy listened to my ideas and over a three week period he figured out what would really work, and he was right! Isn't that what a good salesperson does? You bet - AND, he respected my wishes by not calling, emailing, texting, etc. When we completed the sale, Mr. David Cain kept the same approach - no pressure, just a professional competence. This is my kind of dealership. More

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My experience at Allen Turner Chevy Sales and management where decent experiences. The Finance department on the other hand was sloppy. I went in very clear that I was looking to finan Sales and management where decent experiences. The Finance department on the other hand was sloppy. I went in very clear that I was looking to finance and had shopped around and got approved from my bank in case financing could not find a good rate for me. The rate that was quoted for me was not a good deal at all so I told him that I would just write a dealer check from my bank. Eric was quite annoyed and showed his displeasure a bit. Then he told me a specific amount that I should finance when I already knew exactly how I as going to do this. He said he could not get it to my exact number, but after some crumbling of paper and some frustration on the computer we eventually got there. Also, just make sure you have time when dealing with finance, have patience and ask questions. We went at the end of the day, and everyone wanted to leave and made me feel rushed for sure. I regret not asking enough questions, and found out the warranty to be a bit over sold. It was much more confusing then I thought it would be. But after all this still happy with my purchase. If I were to do it over again I would make sure finance new more about me before walking into the office to close the final deal. Eric was nice but definitely was eager to leave as he expressed a couple times that he has a child to get home to. I did not want to be there late either, but I did since the vehicle was delayed in arriving to the dealer. I was also told I would have plenty of time to work through the details. More

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