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David Castro
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101 Reviews
101 Reviews
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101 Reviews of David Castro
January 28, 2020
Since Santa Monica Mazda Service closed, I took my car to Culver City Mazda and I was very pleased with the customer service, David was the one that helped me and he made my visit very smooth, thank you Culv Culver City Mazda and I was very pleased with the customer service, David was the one that helped me and he made my visit very smooth, thank you Culver City Mazda. More
by ndemirtas80
Verified Customer
Helpful 
January 15, 2020
I was very pleased with the care I received for my car! At first the estimate was $600 for the side view mirror. But they only had to replace the mirror. At first the estimate was $600 for the side view mirror. But they only had to replace the mirror. More
by SARABASSILIAN
Other Employees Tagged: Amy Felix
January 13, 2020
Great people, but poor service Everyone I met at the dealership was great but my main complaints are that (1) I had to wait for more than an hour after the estimate I was given to g Everyone I met at the dealership was great but my main complaints are that (1) I had to wait for more than an hour after the estimate I was given to get my car, and (2) the complimentary car wash was just terrible. It seems that somebody just ran a water hose over the car and never bothered to wipe it down or touch the interior. It's nice to offer a complimentary car wash with service, but not if all that means is getting the outside of the car wet without actually cleaning anything or even wiping it down. More
by MAZDA0
January 08, 2020
Culver City Mazda is the absolute best! I have a 10-year-old treasured MAZDA RX8 which needs genius expertise to maintain its performance. In all that time, I have taken it to 3 MAZDA deale I have a 10-year-old treasured MAZDA RX8 which needs genius expertise to maintain its performance. In all that time, I have taken it to 3 MAZDA dealerships. Now, I would not go anywhere else but Culver City Mazda. I continue to trust their knowledgeable service team and their wonderful customer care and consideration. I believe that they really care about me and my RX-8! Kudos especially to David Castro in Mazda service and Gladis Bellaso! More
by MOCHALULU
Other Employees Tagged: Gladis Belloso
December 23, 2019
Outstanding Excellent customer service and an fantastic service advisor I’ll definitely came back for my next service. Definitely will recommend Culver City Mazda Excellent customer service and an fantastic service advisor I’ll definitely came back for my next service. Definitely will recommend Culver City Mazda. Thank you More
by dcast23
December 18, 2019
Great service! Steve Ruiz, David Castro and the Mazda service department always do their best to provide great service in a timely manner, while providing regular up Steve Ruiz, David Castro and the Mazda service department always do their best to provide great service in a timely manner, while providing regular updates. More
by salsaqn
Other Employees Tagged: Steven Ruiz
December 06, 2019
Great service! David was a fantastic help with all my car needs, made sure everything went smoothly and made sure I understood what my car needed. I’d recommend Davi David was a fantastic help with all my car needs, made sure everything went smoothly and made sure I understood what my car needed. I’d recommend David to anyone looking for a great service at Mazda Culver City, definitely is my guy whenever I come back! More
by HDKIM592
November 27, 2019
Very patient and responsible employee I visited because my car battery died. David was very patient and nice to go through the symptoms of my cars. When I picked the car up at the end of t I visited because my car battery died. David was very patient and nice to go through the symptoms of my cars. When I picked the car up at the end of the day, he also explained the diagnosis line by line to me. The communication is very appreciated, and it builds up the trust between the customer and the dealers. More
by SYJ0614
July 16, 2019
Recall I have no negative comments to make, the recall operation went smooth. The day before I had a good experience dealing with David Castro to quickly fin I have no negative comments to make, the recall operation went smooth. The day before I had a good experience dealing with David Castro to quickly finalize the “pull ahead” on the CX5. Excellent people took care of me. More
by RUDD66
Other Employees Tagged: Flo Benjamin, Amy Felix
May 31, 2019
The BEST Car Buying Experience! I've been through five rounds of leasing, but this was my first time purchasing a vehicle. I spent the past month doing tons of research & visited TEN I've been through five rounds of leasing, but this was my first time purchasing a vehicle. I spent the past month doing tons of research & visited TEN dealerships (various brands) driving a car at each. Culver City Mazda was BY FAR the BEST experience from start to finish. I truly appreciated the expertise and attentive, calm nature of David Castro (my salesperson) and recommend him to everyone. His goal seemed to be to get me in the exact car I wanted at the price point I thought was fair. David's intricate knowledge of the Mazda brand and ability to articulate details of various models actually facilitated my final decision. This solid, clean process was also due to the terrific team at Culver City Mazda from the Sales Manager Maria Alerta (who crunched the numbers and spent considerable time hunting down the exact car & interior I wanted) to my expedient and very sharp Finance Manager, Max Ginsberg. David was genuinely as excited as I was to deliver the car to me and show me every detail before I drove off the lot. Thank You All! Sincerely, AA Terry More
by gelaanne
Other Employees Tagged: Maria Alerta , Max Ginsberg, The receptionist was lovely, (African American, curly curly hair) she remembered who I was waiting for (on a busy day) and followed up to get an update without me asking. I liked that a lot.
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