David Daniels
David Daniels at Keffer Chrysler Jeep Dodge Ram

David Daniels

Service Advisor

Keffer Chrysler Jeep Dodge Ram

8214 E Independence Boulevard
Charlotte, NC 28227

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4 Reviews

BIRTHPLACE: CHICAGO, IL PERVIOUS OCCUPATION: CUSTOMER SERVICE TEAM LEAD HOBBIES: MUSIC PRODUCTION AND DJ'ING FAVORITE THING ABOUT WORKING AT KEFFER CDJR: BEING AROUND DIFFERENT PEOPLE FROM DIFFERENT WALKS OF LIFE. FAVORITE MOVIE(S): HARLEM NIGHTS

Dealership Experience

2 yrs, 1 mo

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of David Daniels

August 07, 2026

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Employee Rating

Brought my 2019 wrangler in for valve cover job covered by ALLY extended warranty. Also to have batteries replaced both of them and windshield replaced. They had my jeep for over three weeks I had to rep More

by irshpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 09, 2026

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide these details. I understand your concerns about your 2019 Jeep Wrangler remaining at the dealership for more than three weeks, particularly with the ALLY-covered valve cover repair and the other work you requested. The concerns you raised about the unanswered messages, transportation arrangements, invoice, battery replacement, and additional warranty-related charge are important for me to review. At Keffer Chrysler Jeep Dodge Ram, we want customers to have clear expectations about their repairs and associated costs. Please reach out to me directly so we can discuss the specifics of your visit and review your service records together. We are committed to improving our service process and customer support. Sincerely, Dewayne Moser | General Manager | dmoser@kefferjeep.com

March 13, 2026

Dealership Rating
Employee Rating

David is a great customer service rep. He's friendly and knowledgeable, and addressed all my issues. Highly recommended. More

by dbgalaxy318
Recommend Dealer
Yes
Mar 13, 2026

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with David at Keffer Chrysler Jeep Dodge. We strive to provide friendly and knowledgeable service, and it's wonderful to know that David was able to assist you effectively. I appreciate your recommendation, and we look forward to seeing you again! Sincerely, Dewayne Moser | General Manager | dmoser@kefferjeep.com

May 27, 2025

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Employee Rating

Superior customer service by david, highly recommended anyone within the Charlotte area to service their car or suv here! More

by Alex b
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2025

Dealership Rating
Employee Rating

Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. W More

by Samir Music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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